Operations Manager (Live-out)

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB000050/HH

Date posted:

Monday, April 29, 2024

Location:

Polokwane, South Africa

SUMMARY:
Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.

POSITION INFO:

Effective leadership, manage and oversee all departments within the hotel
Plan and manage the day to day operations effectively
Drive the broader goals of the hotel in relation to all outlets mentioned above
To ensure consistent acquisition and maintenance of guests
The managing of Human Resources paperwork for the entire hotel
Ensure the required policies, procedures and administrative systems and controls are in place
Day to day guest interaction to receive feedback and actively implement necessary action
Overseeing and assisting in departmental stock takes
Adherence to all company practices
Leading, training and motivating the team
Drive the hotel’s quality plan and implement all required standards
To stand in and perform the duties of an Acting General Manager in the absence of the General Manager

Requirements

Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel
Should be experienced within all different areas of a Hotel
Polite, friendly person with a strong personality that can think on their feet
Well spoken and well presented individual
Strong leader who have been in charge of employees before
Must have grade 12 and be computer literate
Previous experience on Opera and Micros would be an advantage
Formal hospitality degree/diploma preferable

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