Operations Manager (Warehousing)

SUMMARY:
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POSITION INFO:

Overview:

The incumbent, reporting to the Branch Manager, will be expected to adhere to the following key performance areas listed below and will be fully responsible for warehouse operation management.

Minimum Requirements:

• Grade 12 / Matric
• Relevant Management or Logistics qualification (advantageous)
• 3+ years of proven experience in managing people, preferably in a warehouse and supply chain environment.
• Valid driver’s license
• Own vehicle and willingness to open and close the site as needed
• Good systems skills: Syspro and MS Excel; fully computer literate

Responsibilties:

• Supervising departmental supervisors who are in direct managerial roles.
• Organising and controlling of supervisors for the following areas:
  • Receiving – Ensure compliance to receiving standards
  • Stock management and control – daily/weekly stock counts on high-risk items, ensuring the packers and stock control team adhere to WMS standards
  • Picking and Loading - Ensuring deadlines are met and that all processes and procedures are maintained at the desired levels.
  • Dispatch – ensuring all delivery schedules are correctly dispatched
• Management of the warehouse and distribution staff, in terms of productivity and discipline.
• Maintain warehouse safety and quality standards.
• Maintain fleet servicing and maintenance.
• Assisting in the buying process
• Ensure the distribution functions are managed and customer service levels are met.
• Ensure orders are completed and delivered completely. Managing the status 7 report daily.
• Ensure trucks are efficiently routed and planned.
• Liaise with customers on the status of orders.
• Ensure effective delivery communication is in place.