Operations Team Lead (Hygiene)

SUMMARY:
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POSITION INFO:

To oversee mobile cleaning teams within the extraction cleaning division, responsible for ensuring job cards and SLAs are completed, managing equipment and vehicle readiness, and planning daily routes to meet client service requirements.

Contract-to-Permanent. This position is initially offered on a 3-month contract basis. Successful performance during probation will result in permanent employment.

Willing and able to work outside of regular working hours, including weekends and public holidays.

Minimum Requirements and Qualifications:

• Grade 12 / Matric or similar
• 3-5 years' experience in cleaning operations, hygiene services, or field team leadership
• Strong knowledge of job cards, route planning, SLAs, and equipment oversight
• Awareness of SANS 1853 and relevant hygiene standards and regulations
• Valid Driver's License and own reliable transport

Key Performance Areas:

• Supervise mobile cleaning teams and daily operations across client sites
• Ensure job cards are completed and SLAs are met
• Plan and coordinate cleaning schedules and route logistics
• Maintain cleaning machinery, equipment, and vehicles
• Monitor field performance and service delivery standards
• Manage operational budgets and resource allocation
• Handle client service issues and ensure satisfaction
• Maintain staff performance, training, and discipline
• Compile and submit operational reports