Operations and Logistics Coordinator

SUMMARY:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

POSITION INFO:
About the role
The Operations Coordinator supports daily logistics and operational activities, including inventory management, delivery coordination, data reporting, and supplier support, to ensure efficient and compliant operations.

Responsibilities:

Operations & Systems

• Ensure operations are executed in an appropriate, safe, and cost-effective manner.
• Coordinate and communicate daily operational tasks and activities across teams.
• Improve operational management systems, processes, and best practices; document SOPs.
• Manage operational finance activities related to operations (track, reconcile, and check invoices, petty cash, and delivery charges).
• Support drivers and delivery operations; plan routes and manage schedules.
• Monitor health & safety compliance for field and warehouse activities.

• Ensure processes comply with relevant legal, regulatory and industry standards.
• Perform regular quality controls and monitor production and operational KPIs; drive corrective actions.
• Identify efficiency and cost-reduction opportunities and present recommendations.

• Maintain or create data collection, storage and management systems (spreadsheets, ERPs, inventory tools).
• Work closely with the administrator to ensure daily activities, transactions and visits are accurately recorded.
• Produce regular operational dashboards and reports (inventory levels, deliveries, farmer onboarding, production yields, KPIs).

• Acquire and onboard new farmers and suppliers to expand the supply base.
• Conduct farm visits to build and maintain strong farmer relationships; provide field support and basic training on quality and post-harvest handling.
• Coordinate supplier performance reviews, sourcing plans and payment/settlement processes.

• Manage inventory of crates, pallets, packaging, spare parts and consumables; maintain accurate stock records.
• Forecast procurement needs, place orders, and manage supplier lead times to avoid stockouts or overstock.
• Supervise receiving, storage and dispatch processes; implement FIFO and quality-control procedures.

• Assist the Production Coordinator with procurement of inputs, materials and services for production activities.
• Support production scheduling, packing and quality assurance processes when needed.
• Help monitor yields, losses and production KPIs; implement improvements to reduce waste.

• Identify ways to increase quality of customer service and improve fulfilment metrics.
• Support business development by generating sales leads, client acquisition and local stakeholder engagement.
• Represent Company professionally in the field and at partner meetings.

• Provide support to other staff, fill gaps and take initiative on ad-hoc tasks.
• Keep abreast of agricultural sector trends and advise on implications for operations.
• Train and mentor new operations staff and driver teams.

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated in the YES programme before.
• Matric.
• A diploma or degree in Logistics, Supply Chain Management, or Business Administration.
• Preference will be given to youth in and around Pietermaritzburg