Outbound Campaign Consultant

Our client is in the retail industry and has an opportunity for an Outbound Campaign Consultant.

Requirements:

• Sales confidence when dealing with others is a must.
• Be sales driven by being enthusiastic, ambitious and optimistic.
• Continuously be on the lookout for new opportunities.
• Minimum of 3 years Outbound, Cold calling experience.
• Must have sales skills and be able to close a deal with a customer.
• Understand cost prices, selling prices, gross profits and mark-up calculations.
• Understand the contract pricing, buyout costing and book prices.
• Be able to deal with customer complaints and follow through to the end. 
• Have excellent communication skills.

KPAs: 

• Calling potential customers to inform them of products, services, promotions and offers.
• Calling existing customers to recommend product upgrades, promotions, renewals, add-ons or new, unrelated purchases.
• Revive dormant clients, follow up with inactive clients.
• Deliver and follow prepared text, regarding products, to revive customers.
• Responsible for complete territory management by ensuring all customer details are correct and updated.
• Complete daily calls.
• Meet targets on a daily, weekly and monthly basis.
• Follow call-cycles to liaise with customers regularly.
• Ensure that the order validation process is followed correctly. 
• Follow sales campaigns to increase revenue, activations and market share.
• Follow up on sales quotes and negotiate prices.
• Follow the companies processes and procedures.