Outbound Sales Consultant | Insurance | Cape Town

SUMMARY:
Outbound Sales Consultant | Insurance | Cape Town

POSITION INFO:

What will you do?

• Selling products telephonically
• Achievement of sales targets and objectives
• Adherence to Quality and Compliance processes to minimize business risk
• Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
• Maintain optimal operational efficiencies based on productivity measures
• Adapt and change to fit in with changing business operational requirements
• Resolve complaints and objections
• Build and maintain good client relationships
• Managing information regarding new products, rate changes, rulings, training updates etc.
• Keep abreast of developments and trends in the Industry – self learning
• Ensure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience:

• Grade 12 or a relevant NQF 4 qualification
• 1 and half years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)
• Financial services experience (advantageous)

Knowledge and skills:

• Good understanding of Financial Services Industry related legislation and regulation
• Understanding of sales processes and servicing industry
• Outbound Sales experience is required
• Fluency in English and one other South African official language
• A clear criminal and credit record
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
• Willingness to work overtime

Personal qualities:

• Selling skills

• Computer literacy

• Communication

• Planning and organising

• Building and maintaining relationships

• Treating Customers Fairly

• Initiative

• Results Driven/Achievement orientated

• Continuous learning

• Tenacity

Core Competencies:

Cultivates innovation - Contributing dependently
Customer focus - Contributing dependently
Drives results - Contributing dependently
Collaborates - Contributing dependently
Being resilient - Contributing dependently

NB! This job is now closed. You can apply for other jobs by uploading your CV.