Outbound sales : Verification Agent

 

Recruiter:

iSON Xperiences

Job Ref:

BPO00558

Date posted:

Thursday, December 29, 2022

Location:

Randburg, South Africa

Salary:

Negotiable


JOB SUMMARY:

Outbound sales (Verification Agent)

 

· The purpose of the Verification agent is to verify all the sales cover policies to the clients made by sales agent. Make sure all the policies are captured and submitted

· We are looking for energetic verification agents to meet all daily...

JOB DESCRIPTION:

Outbound sales (Verification Agent)

 

· The purpose of the Verification agent is to verify all the sales cover policies to the clients made by sales agent. Make sure all the policies are captured and submitted

· We are looking for energetic verification agents to meet all daily target in verification

· Verification agents are responsible for identifying sales opportunities for insurance plans (Device cover) and overseeing a portfolio of clients, these professionals are responsible for identifying risk management strategies.

· Regularly interact with the reporting leader/management to understand the business requirements and goal.

· Effectively utilize industry software and technology to improve the customer experience.

· Identify any fraudulent activities and report to the line management with immediate effect

· Participate in training and seek opportunities to improve operations

· Emotional intelligence. This includes the ability to listen and empathize with agent on a deeper level in order to discern what it is really required. A good Verification agent is tactful and knows how to help a business see financial reality clearly, and be focus minded

Requirement

· Minimum matric or NQF equivalent

· Relevant tertiary qualification advantageous

· People Skills

· Good Salesmanship

· Customer Service Skills

· High Energy Level

· Honesty and trustworthy

· Knowledge on a Variety of Products

· Product knowledge

· Communication skills

· Active listening skills

· Rapport-building skills

· Time-management skills

· Organizational skills

· Problem-solving skills.

Experience

· No less than 1 year Call Centre sales agent experience in an Outbound environment or customer care. Attend to inbound and outbound calls.

· Short term or Long term experience

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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