Pallet Controller

Recruiter:

Phakisa Holdings

Job Ref:

JHB000633/Corah

Date posted:

Friday, April 17, 2026

Location:

Bloemfontein, South Africa

SUMMARY:

Seeking for a Pallet Controller to oversee pallet movements efficiently and accurately. Manage pallet accounts, reconcile discrepancies, liaise with stakeholders, and generate reports.
To ensure accurate , complaint administration of pallet accounts mitigate financial risk and sustain service level as customer and transaction volumes increase.

POSITION INFO:

Job Title: Pallet Controller

Location: Bloemfontein
Type: Contractor

Duties and Responsibilities:

Reconciliation backlogs increase , delaying month end close
Financial exposure grows through unresolved balances, unprocessed transactions and rejected movements
Improve customer experience , financial control and operation compliance
Customer escalations rise due to delay query resolution and reporting
Compliance and audit risks increase due to filing documentation and data intergrity gaps
Ensure timely daily processing , weekly reporting and month reconciliation
Reconciling pallet account and CHEP issues movement
Captiring THAN's and PCN's via my CHEP and issuaing transaction via SAP
Managing suspended and rejected movement and initiating corrective action
Logging all activities direct with CHEP
Logging escalations to the business where required
General query resolution including
Pallet Movement Authorization
Transfer Hire Agreements
Loss investigations
Logging collection and return orders when required
Monitoring EDI data intergrity (Where applicable)
Supporting yard operation
Pallet quality inspections
Immediate reporting of non-compliance or damages
Mantaining accurate and compliance filing of all pallet documentation.
Liaising with problem customers to recover outstanding balances
Communicating extended holding periods or excessive volumes to relevant internal stakeholders
Providing electronic system support
Maintaining strong working relationship with customer stakeholders and operations teams
Working closely with CHEP and logistics/operations teams
Ensure issues are capture accurately and timeously
Align on corrective actions and priorities
Escalating ongoing or critical non-compliance matters to management
Stock counts and reconciliation including offside location
Review and closure of outstanding queries and balance investigations
Validation of system data intergrity across SAP, myCHEP and EDI
Identification of long outstanding balances and aged exceptions with recovery actions documented
Review of pallet holding pattern and volume variances
Ensuring all documentation is complete , filed and audit ready
Supporting month end reporting and compliance requirements
Improved financial control through timely reconciliation and reduced writes off
Reduces operational risk caused by unprocessed and rejected or non-compliant movements
Stronger compliance and audit readiness
Better report accuracy and visibility for management decision making
Sustainable workload distribution , reducing dependency risk and burnout

Qualifications and Skills:

Grade 12
Clean criminal record
Good communication skills
2-3 years experience as a Pallet Controller
Knowledge of SAP and CHEP system

Sectors: Logistics, Warehouse & Freight
Functions: Pallet Controller

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