Passenger Vehicle Fleet & Rental Sales Controller - OEM Level - North Eastern Suburbs

SUMMARY:
Reports to: Manager:  Auto Fleet Sales
Department:  Sales and Marketing
Remuneration: R750 000 – R850 000 TCTC per annum
 
Purpose Of The Job:
The Fleet and Rental Sales Controller will be responsible for:

• Maximising the Fleet and Rental Sales Performance
• Assisting the manager of the department in improving operational and administrative processes
• Operational optimisation and relationship management with Fleet and Rental Customer, as well as
• within the Dealer Network
• Deploying sales policies and procedures and ensuring their application

POSITION INFO:
Responsibilities:
Sales Operations, Relationship Management and Performance:

• Providing Fleet and Rental customers, as well as the Dealer network with a high level of service
• support to ensure customer satisfaction and optimisation of sales results
• Support the Dealer network terms of fleet sales and operations, in addition, assure that these are
• done according to recommendations (physical dealer organisation, implementation of materials,
• human means and commercial policy application, including the Fundamentals of Commercial
• activity)
• Implementation, Communication and/or Monitoring of: Fleet and Rental sales results and profitability
• Fleet and Rental sales forecasts
• Marketing, advertising, and event activities
• Execution of incentives and promotions
• Maintenance of the corporate identity
• Monthly and quarterly sales targets
• Vehicle allocations and stock managemen
• Sales programmes and best practice initiatives
• Regular Customer and Dealer visits
• Ensure coherence in the deployment of all commercial activities
• Oversee logistic and operational processes to ensure timeous delivery of vehicle to customers,
• submission of paperwork, and receipt of payment from customers
• Ensure efficient communication between Customers, Dealer network and the different departments
• Ensure that the Dealer network adheres to Sales and Operational Standards

• Provide feedback on customer order pipeline / forecasting requirements
• Assist with the management of stock order forecasting
• Management of inventories, ensuring effective application of available stocks
• Ensure effective co-ordination of sales promotions and campaigns on a regional basis

• Collate and report on competitor / retail activities in areas of responsibility
• Provide continuous feedback regarding Customer requirements and industry trends

• Analysis of sales trends vs targets/market to identify opportunities and grow sales
• Monitor stock levels, customer demos, outstanding orders and other operational requirements
• Evaluate and determine requirements in terms of customer experience
• Monitor competitor’s activities and performance
• Gather relevant information to feed-back and update management, as well as the sales and market department

• Relevant Sales & Marketing or equivalent Tertiary qualification an advantage
• High level of computer literacy, particularly: Microsoft Excel, Word & PowerPoint
• Minimum of 3 years’ experience in a similar position within the Fleet and Rental environment of the Motor Industry
• In depth understanding of Fleet and Rental Sales, as well as the Motor Industry
• Autonomous functioning and self-reliance in maintaining own workflow, priorities and meet business requirements and deadlines
• Ability to establish new systems, processes and procedures
• Strong negotiation skills and Effective communication and Interpersonal Relation skills

• Extensive local travel will be required with some nights away from home
• Flexibility and willingness to work outside of usual office hours
• Potential candidates may be required to undergo psychometric testing
• If you believe in ‘’its not in my job description’’, it is probably not the position for you
• Motor Industry Experience ESSENTIAL!!