People & Development Officer

SUMMARY:
Luxury Hotel in Sea Point, Cape Town is looking for an organised and people-focused People & Development Officer to support recruitment, onboarding and training.

The successful candidate will help attract suitable talent, create a welcoming employee onboarding experience and coordinate staff development initiatives that support exceptional hospitality standards.

POSITION INFO:
Duties: Recruitment: Coordinate recruitment activities, including vacancy advertising, application screening and interview scheduling. Liaise with departmental managers to understand staffing requirements. Conduct interviews and reference checks, and assist with candidate selection. Maintain recruitment records and communicate professionally with candidates. Assist with offer letters and employment documentation. Onboarding & Employee Support: Coordinate pre-employment documentation and new employee onboarding. Arrange induction programmes and introduce employees to hotel policies, departments and service standards. Work with managers to ensure new starters receive the guidance and resources they need. Monitor onboarding progress and coordinate probation reviews. Maintain accurate employee records and handle information confidentially. Training & Development: Identify training needs together with departmental managers. Plan and coordinate training sessions, workshops and refresher programmes. Support service-excellence training and practical employee development. Maintain training schedules, attendance registers and development records. Liaise with external training providers where required. Gather feedback and monitor the effectiveness of training initiatives. People Administration & Engagement: Assist with employee engagement and recognition activities. Prepare recruitment, onboarding and training reports. Support consistent implementation of HR policies and procedures. Promote a positive workplace culture and effective communication across departments. Requirements: A relevant qualification in Human Resources, Hospitality Management, Training and Development or a related field would be advantageous. At least 4+ years previous experience in an HR or people-development role, preferably within a luxury hotel. Practical experience coordinating recruitment, onboarding and training. Strong administrative, planning and organisational skills. Excellent communication, presentation and interpersonal skills. Ability to build positive relationships with employees and managers. Good computer skills and accurate record-keeping abilities. Professionalism, discretion and respect for confidentiality. A proactive, approachable manner and a commitment to employee development. Ability to manage competing priorities and meet deadlines.