People Experience Partner – Hospitality & Agri-Tourism Sector

Recruiter:

Karen Tupper Recruitment

Job Ref:

426872368

Date posted:

Wednesday, May 28, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Location: Western Cape, South Africa
Industry: Hospitality | Agritourism | HR/People & Culture
Contract Type: Full-Time | On-Site
Salary: Commensurate with experience

About the Role:

A leading, purpose-driven hospitality and agritourism business in the heart of the Cape Winelands is seeking a People Experience Partner to join their People & Culture team.

This is a hands-on, high-impact role that supports the employee experience across a broad spectrum of departments—from accommodation and culinary to guest experiences and farming operations. You will serve as a trusted HR business partner to operational leaders, building capability, enhancing engagement, and ensuring a values-aligned, people-first culture.

Key Responsibilities:

Business Partnering

Act as the primary HR advisor for hospitality and operational teams
Support workforce planning, talent management, and organisational design
Coach managers on team dynamics, structure, and people development

Employee Experience

Implement engagement and recognition programs
Facilitate feedback loops and proactive wellbeing initiatives
Strengthen onboarding and employee lifecycle moments

Performance & Development

Roll out performance tools and frameworks
Identify learning needs and support upskilling initiatives
Champion leadership and career development pathways

Operational HR

Manage day-to-day HR operations including lifecycle events, wellness, and employee relations
Collaborate with payroll, recruitment, and HRIS platforms (e.g., Payspace)
Ensure HR policies and compliance with South African labour legislation

People Projects & DEIB

Drive people-centric projects: wellness campaigns, long-service recognition, seasonal staffing
Contribute to diversity, equity, inclusion, and belonging (DEIB) efforts across the business

Requirements:

5–7 years HR/People Partner experience in hospitality or service-driven environments
Solid understanding of South African labour law and HR best practices
Proven strength in coaching, change management, and conflict resolution
High EQ with the ability to influence across all levels of the organisation
Proficiency in HRIS platforms (Payspace an advantage)
HR, Industrial Psychology, or Hospitality-related degree/diploma

What Sets You Apart:

You thrive across environments—boardrooms, back-of-house, or vineyards
You lead with empathy but aren’t afraid of honest conversations
You see culture as a living system, not a checklist
Strong problem-solving skills, calm under pressure
You’re people-first, practical, and purpose-driven

To Apply

Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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