Perishables Shift Supervisor - Gugulethu

What you''ll do

This is a list of tasks that you will be responsible for doing on your days at work.

• Identify and maintain ideal stock levels per category by ensuring daily stock rotation and timely ordering
• Conduct spot checks for Key Value Items (KVI) and manage returns
• Optimise stock turns and verify orders with the Buyer
• Conduct spot checks for pricing accuracy, update Price Look-Up (PLU) codes daily, and adjust stock prices as needed
• Negotiate deals for quality products and timely ordering
• Execute promotions, including Condola Ends, with accurate ticketing
• Ensure excellent customer service by always prioritising customer needs with a positive attitude, making them feel valued
• Handle customer questions and concerns quickly and effectively
• Use customer feedback to improve our services and products
• Ensure that all staff members provide excellent customer service
• Develop and implement strategies to meet sales and profit goals
• Manage expenses and control shrinkage and wastage within budget limits
• Meet departmental budgets and targets consistently
• Achieve correct stock levels, minimising wastage
• Adjust prices based on market surveys and maintain tidy pricing at all points of sale
• Ensure neat displays, clean premises, and compliance with health and safety regulations
• Maintain cleanliness in all areas of the department
• Assist in hiring and training Merchandising staff
• Efficiently schedule staff, address performance issues, and maintain discipline
• Manage staff attendance, ensuring high rates
• Effectively communicate with HR and management on productivity, staffing, and training
• Keep staff informed of changes to rules, regulations, policies, and procedures
• Handle all administrative tasks promptly and stay up-to-date
• Address additional tasks assigned by management