SUMMARY:
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POSITION INFO:
The Portfolio Manager will be responsible for the day-to-day operational management of a portfolio of community schemes. This role requires ensuring the effective delivery of administrative, financial, and maintenance services, in line with legal requirements and company policies. The successful candidate will act as the main liaison between trustees/directors, owners, service providers, and company management.
Key Responsibilities
- Scheme Administration
- Oversee the operational running of assigned community schemes (Bodies Corporate / HOAs)
- Prepare and circulate meeting notices, agendas, and minutes for trustee/director and general meetings
- Ensure compliance with relevant legislation, including the Sectional Titles Schemes Management Act, the Community Schemes Ombud Service Act, and company policies
- Maintain accurate and up-to-date records, registers, and correspondence
- Financial & Payments Management
- Review monthly financial statements and ensure accuracy
- Process and authorise supplier and service provider payments in line with budgets and approval protocols
- Follow up on arrear levies and coordinate debt collection processes
- Assist trustees/directors with the preparation and presentation of annual budgets
3. Maintenance & Service Provider Coordination
- Oversee and coordinate maintenance work, ensuring quality and timely completion
- Review quotations and prepare comparative reports for trustee/director approval
- Monitor service provider performance and contracts
- Ensure compliance with 10-year maintenance plans and special project schedules
- Meetings & Reporting
- Attend trustee/director and general meetings (including after-hours as required)
- Report operational issues, financial concerns, and progress on projects to senior management
- Stakeholder Management
- Act as the main point of contact for trustees/directors, owners, and residents
- Handle complaints, disputes, and queries professionally and efficiently
- Maintain strong relationships with contractors, service providers, and regulatory bodies
Requirements
Qualifications & Experience
- Matric (Grade 12) essential; relevant tertiary qualification in Property Management, Real Estate, or equivalent is advantageous
- Minimum 3 years’ experience in community scheme / sectional title / HOA management
- Strong understanding of STSMA, CSOS, and relevant legislations
Skills & Competencies
- Excellent organisational and multitasking skills
- Strong written and verbal communication abilities
- Financial literacy, with experience reviewing budgets and financial statements
- Problem-solving and conflict resolution skills
- Computer literacy (MS Office, property management systems)
- Ability to work independently and under pressure
Additional Information
- Own transport and valid driver’s licence required
- Willingness to attend after-hours meetings
Should you wish to apply please submit your CV through for consideration.
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
