Pre-owned Vehicle Sales Manager

Job Description

Our motor dealer client in Bloemfontein is seeking to employ an experienced Used Car Manager.

MAIN PURPOSE

Manage, Used Cars success. Reporting to the Dealer Principal, the incumbent will be part of the dealerships’ management team. He/she will improve profitability in the department, provide excellent customer service; motivate staff; implement best-practice & procedures, as well as controlling costs and health and safety standards. Manage relationships with stakeholders in a professional manner.

Specific Role Responsibilities

Used Cars Sales Manager is fully responsible for the Management of the Used Cars Department, which includes but not limited to:

• The achievement of the budgeted Profit before Tax.
• Support Business Manager in respect of sighted deals.
• 100% of all deals should be sighted, Deal file compliance.
• The achievement of CSI based on the three months national rolling average.
• Risk Management, Compliance with group process policy.
• Meet BEE objectives of the DTI scorecard.
• Training and development.
• Staff turnover.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Demo Vehicles.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• General Consignment Vehicles.
• Appraising vehicle value
• Social Media Marketing.
• Adhere to:

Applicable legislation - such as FAIS & FICA, POPI, CPA

Qualifications and Experience

MINIMUM EXPERIENCE AND QUALIFICATIONS

• Higher Certificate and / or Advanced National (Vocational).
• Certificate with NQF Level 4.
• Management and or marketing degree will be an advantage.
• Experience in used vehicle sales 7 Years’ experience
• 3 Years’ experience in Management
• Industry Legislation compliance / Knowledge,
• Valid driver’s License.
• Proven track record in managing people and working on software systems.

Skills and Personal Attributes

BEHAVIORAL COMPETENCIES

• Convincing persuade customers within the rules to purchase
• To communicate effectively with all
• Comply with policies and
• Effectively understanding and interpreting customer behaviours and
• Self-motivated priority-setting and time
• Ability to maintain good relationships
• High
• Team-player.
• Deadline

SKILLS

• Initiative / Perseverance.
• Adaptability / Decisiveness.
• Interpersonal skills.
• Valuing servicing and Diversity.
• Conflict resolution.
• Customer Focus and Relationships.
• Communication Impact and Influencing.
• Brand Alignment.
• Positive thinking
• Computer skills, preferably MS Word processing, Automate and preferable Isuzu operating systems. Interpret Financials -reporting and forecasting skills.