SUMMARY:
Define, implement and maintain enterprise process architecture across all process levels

POSITION INFO:

We are looking for a senior Process Architecture & BPM Capability Specialist to define, implement and mature the enterprise process architecture and Business Process Management capability across the organisation.

The successful candidate will establish and govern enterprise-wide process standards, taxonomies, modelling practices, process ownership structures and BPM tooling. The role is central to enabling end-to-end traceability across business processes, systems, data, controls and architecture artefacts, supporting improved decision-making, operational efficiency, automation, compliance and digital transformation.

This is a strategic capability-building role suited to someone with strong experience in enterprise process architecture, BPM governance, process modelling standards, architecture alignment and process optimisation within a large, complex organisation.

Strategic Context

This role forms part of the bank's broader transformation agenda and is critical to strengthening how the organisation understands, governs and optimises its end-to-end business processes.

The role will help establish a single, governed view of the bank's processes across the enterprise, ensuring process architecture is aligned to business strategy, value chains, systems architecture, data flows, controls and delivery outcomes.

The successful candidate will work across multiple business areas, federated tribes, architecture teams and delivery teams to improve process maturity, reduce operational risk, support audit readiness, identify optimisation opportunities and enable better cost-to-income performance.

Key Responsibilities

Enterprise Process Architecture

• Define, implement and maintain enterprise process architecture across all process levels, from L0 to L4.
• Align process architecture to business strategy, operating models, value chains and transformation objectives.
• Develop and govern a consistent enterprise process taxonomy, hierarchy and modelling approach.
• Establish a single source of truth for process models, process standards and related process artefacts.
• Ensure process architecture supports traceability from strategic intent through to operational execution.
• Maintain consistency and quality across process models, repositories and documentation.

BPM Governance and Capability Development

• Design, implement and mature BPM governance frameworks across the enterprise.
• Define process ownership structures, governance forums, roles, responsibilities and decision rights.
• Establish and maintain process modelling standards, conventions and quality assurance practices.
• Support enterprise BPM maturity uplift initiatives across business units and federated delivery teams.
• Embed governance, compliance and audit readiness into process management practices.
• Drive consistent adoption of BPM standards across the organisation.

Process Tooling and Repository Management

• Own, support or optimise BPM and process intelligence platforms such as ARIS, Celonis, Signavio or equivalent tools.
• Ensure the process repository is maintained as a reliable and governed single source of truth.
• Support the adoption and effective use of BPM tools by process engineers, business analysts and delivery teams.
• Develop reusable templates, modelling standards, guidelines and artefacts.
• Ensure process models are version-controlled, governed and aligned to enterprise standards.

Process, System, Data and Control Traceability

• Enable end-to-end traceability acros