Product Manager

SUMMARY:
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POSITION INFO:

SKILLS & REQUIREMENTS

WHO WE’RE LOOKING FOR:

Someone who can work with our clients to identify the customer needs and the larger business objectives that a product or feature will fulfill. You will be responsible for articulating success metrics and rallying a team to turn that vision into a reality. Defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs will also be critical.

EXPERIENCE AND SKILLSET:

• 3-4 years in a product management role (Product Owner, Technical PO, Product Manager)
• Business management exposure (business strategy, product strategy, operations etc)
• Proven experience in a leadership role
• Experience in digital product management and or digital product design will be advantageous
• A solid understanding of design thinking, UX and customer experience
• A solid understanding of business aspects - operations, finance and marketing
• General management qualification (Executive management programme/diploma will be advantageous)

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WHAT YOU WILL DO:

DEFINE & MANAGE THE DELIVERY OF OVERALL PRODUCT VALUE:

• Define and communicate product vision and strategy
• Define and prioritise product scope and roadmap
• Manage all aspects of the roadmap deliverables
• Act as the customer advocate in the development team articulating users needs.
• Work with the business owner and Product Designer to define what problems to solve
• Articulate valuable market problems

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DEFINE & MANAGE THE DELIVERY OF PRODUCT FEATURES AND REQUIREMENTS:

• Gather, manage and prioritize market/customer requirements
• Work closely with the Product Owner to define product features and requirements
• Meditate the needs of the business as requirements change
• Review completed work and check customer satisfaction
• Work with the Product Owner to manage defects, enhancements and any product feedback that has an impact on the product as a whole

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DEFINE & MANAGE THE PERIPHERAL, SUPPLEMENTARY AND COMPLEMENTARY REQUIREMENTS:

• Assist in identifying relevant compliance and regulatory requirements
• Assist in identifying the operational environment necessary to manage the product post launch
• Communicate operational, compliance and regulatory requirements to the Product Owner to ensure relevant features are delivered
• Facilitate the activities related to the product launch. This includes the development and/or distribution of customer communications, launch plans, coordinate launch activities, ensure relevant materials and collateral is prepared, etc
• Facilitate setup of all customer experience and operational requirements, training materials, operational and procedural documentation

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PROJECT REPORTING:

• Provide reports on project status to stakeholders as required
• Manage blockers and delivery expectations between client and delivery team
• Provide analytics reporting to stakeholders as required; post launch

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WHAT MAKES YOU IDEAL FOR THE ROLE:

• A good leader with strong mediation and negotiation skills
• A strategic thinker with proved business acumen
• A self starter who can think independently, but who works well within a team
• A systems thinker who is able to hold the context of the big picture while discussing details
• A problem solver by nature with the ability to think creatively
• Organised and remain professional even under pressure
• Able to handle high pressure situations with emotional maturity and have resilience despite adversity
• Strong technical vocabulary - specifically in the agile development environment
• Great verbal and written communication skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.