Product Projects Manager

SUMMARY:
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POSITION INFO:
An established organization at the forefront of financial technology and services is seeking a Product Projects Manager to lead key initiatives and drive strategic growth. This is a unique opportunity to assume full ownership of impactful projects, from inception to successful delivery, within a dynamic team committed to innovation and operational excellence. What You'll Do: Take complete ownership of projects, managing multiple workstreams from initiation to completion Define project priorities aligning with business goals Lead the implementation and optimisation of CRM systems, sales and retention platforms, and call centre technologies Drive AI and automation initiatives, ensuring seamless integration and user adoption Embed new systems into daily operations and promote effective usage across teams Act as the main liaison between Operations, IT, Marketing, and senior management Monitor project progress, remove obstacles, and maintain momentum Hold stakeholders accountable for deliverables and deadlines Continuously explore opportunities to enhance operational efficiency through technological and process improvements Requirements: 5+ years of project management experience, preferably within financial services or fintech Proven ability to manage multiple projects simultaneously with a keen eye for detail Strong leadership and stakeholder management skills Excellent communication and problem-solving abilities Experience with CRM systems, sales platforms, and automation tools Familiarity with the following: Financial technology platforms Call centre technologies AI and automation solutions Cross-functional team collaboration If you have not heard from us within 2 weeks, we regret that you have been unsuccessful.