Product Support & Sales Representative

SUMMARY:
Our International Client has an amazing opportunity in the Operations Division based in Gauteng for numerous Product Support and Sales Representative's in the following areas - Haul trucks, Electric rope shovels and support equipment.


The successful incumbent will provide technical expert advice internally and to customers, in support of our Products.

**South African Citizens and those living in the area will be preferred**

POSITION INFO:
The successful candidate will also have a minimum of 4 - 6 years of working experience as a artisan and 2 years of supervisory experience.

The preferred candidate should have a Trade certificate and experience with products/heavy earth-moving equipment in a mining environment.

Qualifications:

• N3 or Grade 12 with Maths
• Trade Certificate

• 4-6 years in the earthmoving industry
• 2 years of supervisory experience
• Machine Operator License (an advantage)
• Technical knowledge on the following:
  • Haul trucks - 906EDT; 860EDT; 785 HDT; 830 EDT
  • Electrical Rope Shovels - 2300 XPB; 2800 XPC-AC; 4100 XPC-AC
  • Support Equipment - D375-A6 D475A-5 E0;
  • Support Equipment - W1200-6; W800; WE2350; WA900
  • Support Equipment - WD900; WA600; WD600; WA200; WA320

• SAP Quoting - Advanced
• MS Excel - Intermediate
• Microsoft Word and PowerPoint - Intermediate
• CSS Portal KMG - Advanced
• EPQ Care - Advanced
• Komtrax - advanced

• Remains up-to-date with safety procedures
• Plans for safety events and campaigns
• Takes SHE into account in the planning of work output
• Plans for inspection of equipment (new and used in stock), about dates, workshops, the nomination of service, stock, and other resources
• Collates all informative materials, Komtrax registration forms, warranties, and manuals
• Opens and maintains machine history file for each machine at a customer site
• Conducts delivery inspection of the machine
• Plans and prepares for anticipated service calls in conjunction with stakeholders (including RAMP Contracts)
• Plans for the modification of equipment
• Oversees warranty repairs that may be required at the site
• Provides technical advice & liaison with centralized functions in the Service and Repairs machines
• Plans for time to complete reporting
• Collates information, downloads, inspections, PM clinic & troubleshooting for use in reporting
• Compiles recommendations report to the Parts/Branch/Depot Manager for additional components, to meet the component change requirements