Product System Specialist (Loan IQ)

SUMMARY:
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.
We are looking for a Product System Specialist (Loan IQ) to join our financial services client based in Sandton for a 6-months contract role.

POSITION INFO:
What you will be doing: 
We are seeking a Product System Specialist (Loan Management) to implement, support, and enhance the technology stack used for structured lending products within Corporate & Investment division, with a specific focus on Loan IQ.

• Support and maintain the Loan IQ system and related technology stack to ensure seamless operations.
• Train users on Loan IQ, providing training sessions and developing user manuals to enhance stakeholder knowledge.
• Facilitate the operationalization of system and process changes by delivering effective training and support.
• Partner with stakeholders to drive the Lending Middle Office strategic goals through technology solutions, ensuring clear accountability and decision-making.
• Stay up to date with industry advancements to foster personal and professional growth.
• Identify opportunities for technology improvements and efficiencies to enhance business value.
• Optimize system usage by managing relevant licenses, implementing enhancements, and upgrading the Loan IQ platform.
• Streamline and automate processes to improve efficiency and effectiveness.
• Contribute to process design by providing operational insights and feasibility assessments.
• Manage demand for solutions and enhancements through ongoing planning, prioritization, and communication.
• Ensure high development quality by collaborating with technical teams and defining well-scoped initiatives.
• Build and maintain strong relationships with stakeholders, serving as the primary contact for system-related inquiries.
• Ensure compliance with internal and external governance requirements, including risk monitoring and reporting.
• Identify and mitigate risks associated with system, process, and operational changes.
• Effectively manage resources by influencing and inspiring teams to deliver within agreed timelines.

• Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.
• Minimum 5 years of user experience with Loan IQ.
• At least 2 years of subject matter expertise and support experience with Loan IQ and structured lending products.
• Strong experience in corporate or investment banking, with a deep understanding of loan products and financial systems.
• Relevant certifications (e.g., Oracle Certified, SQL Server certifications, ACAMS for anti-money laundering) are a plus.