Production Manager (KwaZulu-Natal)

SUMMARY:
Are you a results-driven leader with a passion for production excellence and operational efficiency? We’re looking for a Production Manager with a strong background in production operations and team leadership to join our dynamic team. This is a hands-on role overseeing critical aspects of the production process from start to finish.

POSITION INFO:
Key Responsibilities:

• Oversee end-to-end production operations including sorting, washing, folding, packing, distribution, and the delivery of processed products.
• Develop and communicate detailed production schedules that optimize workflow across various departments.
• Monitor and measure production performance, efficiency, and raw material utilization (e.g. water, chemicals, coal, and steam).
• Take corrective action where performance deviates from targets.
• Manage labour planning and allocation, and ensure efficient workforce utilization to minimize overtime and reduce reliance on casual/contract labour.
• Enforce disciplinary procedures, manage grievances, and support staff development.
• Maintain consistent communication with staff around targets, performance, customer expectations, and complaints.

• Matric / Grade 12 / NQF Level 4 or equivalent qualification.
• At least 3 years’ experience in production management within a customer service-oriented industry.
• Proficiency in MS Office (Word, Excel, and Outlook) and internal systems.
• Excellent written and verbal communication in English.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to manage stress and conflict with professionalism.

• Diploma in Production or Hospitality Management (NQF Level 5 or equivalent).
• Prior experience working in a processing or production plant environment.