Project Coordinator (Kilmarnock, Scotland)

SUMMARY:
VACANCY: Project Coordinator
LOCATION: Kilmarnock, Scotland
SALARY: Market Related

ABOUT THE ROLE
We are currently seeking a proactive and organised Project Co-Ordinator in Kilmarnock to join our Sales and Project department. This is a key position within our business, acting as the main point of contact for our UK customers, providing quotations, processing orders, and supporting ongoing projects.

SKILLS

• Previous experience in a sales support, project coordination, or customer service role
• Strong organisational and communication skills
• Technical aptitude or willingness to learn about our product range
• Ability to build strong working relationships internally and externally
• Confident working in a fast-paced, customer-facing environment
• IT literate with experience using order processing or CRM systems

• Experience working within a technical or manufacturing environment

• Process customer orders and raise purchase orders for project-related items
• Prepare quotations and technical documentation for customer projects
• Advise customers on pricing, lead times, delivery dates, and product suitability
• Liaise with suppliers and technical support to ensure customer requirements are met
• Assist with customer complaints and raise discrepancy forms as required
• Identify opportunities to upsell or cross-sell complementary products
• Support Key Account Managers and Market Sector Managers with project delivery
• Conduct proactive sales calls to enhance orders and customer engagement
• Use internal systems to raise quotes, place orders, and confirm purchase orders

• A culture of shared values, goals, attitudes and business growth
• Employee Assistance Programme (Welfare and Wellbeing)
• Competitive salary
• 33 days holiday (including statutory Public Holidays)
• Life Assurance plan (x3)
• Company pension plan
• Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home and Travel)
• A blend of training to help your career development

• Monday – Thursday 0815-1700
• Friday 0830-1600

POSITION INFO:
This is a fantastic opportunity to play an integral role in supporting our customers and helping deliver key projects. If you are a motivated and customer-focused individual looking to join a collaborative team, we would love to hear from you. Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.