Project Manager

Recruiter:

Point Group

Job Ref:

3975464623

Date posted:

Thursday, June 19, 2025

Location:

Durban, South Africa

SUMMARY:
-

POSITION INFO:

JOB TITLE:

Project Manager

MAIN PURPOSE OF THE JOB:

The role of a Project Manager is to lead a multi-disciplinary team of customers, category specialists & supply partners through project life cycles by consulting, planning, budgeting & tracking fulfilment against an agreed schedule. Working to deliver on time, in budget and at the right quality to enable maximum customer satisfaction. It will require consistent frontline engagement within a marketing environment and will typically cover Creative, Print, POS & Promotional Merchandise requirements..

Reporting to a Customer Success Manager (CSM), you will form part of a frontline team responsible to collectively deliver operational excellence & revenue growth, improve customer loyalty & satisfaction (CSAT), enable increased customer lifetime value (CLV) and achieve excellent net promoter scores (NPS).

Key Performance Indicators (KPI’s):

Customer Lifetime Value (CLV)
Net Promoter Score (NPS)
Customer Satisfaction Score (CSAT).
Delivery on-time & In Full (OTIF)
Organic Revenue Growth & Profitability
Efficiency & Effectiveness

Key Performance Areas (KPA’s):

Stakeholder engagement (Collaboration & Communication).
Fulfilment (Planning/Scheduling, Delivery).
Operational execution (Staff, Customer Service, Controls, Technology Interaction, Reporting)
Market Research (Innovation Initiatives)
Risk Management & Compliance (Awareness & Mitigation)
Client Retention (Relationships & Opportunity Generation

QUALIFICATION REQUIREMENTS:

Grade 12

Diploma and/or certification in related field

WORK EXPERIENCE:

3+ years’ experience in a similar role and/or industry

Customer service & people management experience advantageous.

Similar jobs you might be interested in:

Project Manager
Location: Durban
Salary:
4 days ago

Senior Project Manager (Electrical)
Location: Durban
Salary: R 360,000.00 – R 540,000.00 P/A
Senior project manager (Electrical)
34 days ago

Project Manager, Durban
Location: Durban
Salary:
75 days ago

Project Manager/Engineer
Location: Durban
Salary: Neg
Our Client in the Petroleum/OIl/Gas Industry is seeking a project manager/Engineer with either Petroleum or Bulk Liquid experience
13 days ago

Project Manager
Location: Johannesburg
Salary: Market Related
The Senior project manager is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle.
22 days ago

Senior Software Developer/Technical Lead
Location: Durban
Salary:
We specialize in delivering cutting-edge IT solutions that empower businesses to thrive in a digital-first world. From enterprise software systems to cloud-native applications, we build, scale, and support technology that drives success. We are looking for a talented Senior Software Developer / Technical Lead to join our dynamic team and lead the design, development, and delivery of high-impact so...
5 days ago

Project Administrator
Location: Durban
Salary: Market Related
This role provides direct support to the department head, location office manager and project manage
25 days ago

Sales Manager - Durban
Location: Durban
Salary: Annually
ð§ Ready to Run the Show? A Durban Branch & Sales manager is Wanted in the Storage Solutions Sector!
Today

Product Development Engineer Refrigeration
Location: Durban
Salary:
Product Development Engineer Refrigeration
4 days ago

Research Manager - Seed
Location: Pietermaritzburg
Salary: Market Related
A dynamic Agricultural Seed Producer is seeking an experienced Research manager to be responsible for driving cutting-edge research initiatives. The Research manager will lead projects to enhance market intelligence, develop data-driven strategies for seed product development, and foster innovation through collaboration with internal teams and external partners. This role demands strong leadership...
12 days ago