Project Manager (Business integration & Transition) - (CONTRACT)

SUMMARY:
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POSITION INFO:
Role Purpose To lead the delivery of a complex, high-impact large-scale business transition programme involving multiple interdependent workstreams, senior stakeholders, regulatory and governance considerations, and material operational and people impacts. The role is accountable for coordinating the end-to-end execution of the transition, ensuring business continuity, risk-managed delivery, stakeholder alignment, and a smooth shift towards the agreed future-state operating model within defined timelines. Duration Fixed-term contract: 6--12 months Key Accountabilities 1. End-to-End Programme Delivery Lead the planning and execution of the full transition programme Establish and manage project plans, timelines, risks, dependencies, and reporting Coordinate delivery across multiple workstreams, including People, Legal, Technology, Operations and Finance Ensure disciplined execution in line with governance standards (Aligned to cross-functional programme structure and governance model) 2. Transition Management Coordinate workforce, governance and operational transition activities across the programme lifecycle Work closely with Legal and Human Capital to support: Compliance with applicable regulatory, governance and labour requirements Accurate people-related planning, readiness and implementation activities Manage risks related to employee relations, compliance, communication and transition readiness 3. Operating Model Alignment Coordinate alignment of teams, processes, systems and capabilities to the agreed future-state operating model Support the transition of operational activities, client touchpoints, processes and business capabilities Protect continuity of business operations and customer experience throughout the transition 4. People & Change Coordination Partner with HC and Change teams to: Manage workforce impacts, role alignment, transition readiness and change adoption Coordinate change readiness and communication plans Support leaders through the transition process to ensure alignment and stability (Aligned to workforce impact and change readiness focus areas) 5. Stakeholder & Governance Management Engage key stakeholders across Exco, leadership teams, and project sponsors Provide regular updates on progress, risks, and decisions required Maintain strong governance, documentation, and audit trails 6. Risk, Issue & Dependency Management Identify, track, and proactively manage programme risks and issues Ensure dependencies across workstreams are managed effectively Escalate critical risks early with recommended mitigation actions Key Deliverables Effective delivery of the agreed transition plan within defined timelines and governance requirements Smooth shift to the agreed future-state operating model Minimal disruption to employees, customers, operations and key stakeholder groups All governance, compliance, and reporting requirements met Experience & Capability Requirements Experience 8-12+ years' experience in project or programme management Experience in complex business transformation, operating model change, organisational transition or integration-type programmes Proven track record in: Large-scale transformation, transition or operating model change programmes Complex organisational change involving people, process, technology and governance impacts Complex, multi-stakeholder environments Experience working with senior leadership and executives Key Skills & Competencies Strong programme\/project management capability (end-to-end delivery) Excellent stakeholder management and influencing skills Ability to manage complexity, ambiguity, and competing priorities Good understanding of organisational change, workforce impacts and transition readiness Structured, detail-oriented, and outcomes-driven Advantageous Exposure to legal\/HC transitions Financial services or insurance experience Project management certification (PMP, PRINCE2 or similar) Reporting Line Executive Programme Sponsor Close partnership with: Legal & Governance HC \/ People & Change Business unit leadership Success Profile (What \"good\" looks like) Calm, structured operator in high-pressure environments Builds trust quickly across stakeholders Balances pace with governance and risk Pragmatic and solutions-oriented Strong personal credibility with executives