Property Manager

SUMMARY:
Property Manager (Centre Management)

POSITION INFO:

We are seeking an experienced and results-driven Property (Centre) Manager to oversee the full operations, performance, and management of a commercial property/centre. The successful candidate will ensure efficient day-to-day operations, strong tenant relationships, and optimal financial and operational performance.

Scope of Work / Key Responsibilities:

• Oversee the daily management and operations of the property/centre, ensuring smooth and efficient functioning
• Manage tenant relationships, including onboarding, communication, and issue resolution
• Administer and monitor lease agreements, renewals, and compliance with lease terms
• Manage rental income, including billing, collections, arrears follow-ups, and reconciliations
• Ensure optimal occupancy levels and tenant retention strategies are implemented
• Handle and coordinate all maintenance issues, including preventative and reactive maintenance
• Liaise with contractors and service providers to ensure quality and timely service delivery
• Conduct regular property inspections to maintain standards and identify areas for improvement
• Develop and implement marketing strategies to promote the property and attract new tenants
• Coordinate marketing campaigns, promotions, and events to increase foot traffic and visibility
• Prepare and manage property budgets, including expense control and financial planning
• Monitor operational costs and implement cost-saving initiatives where possible
• Prepare and present monthly management reports, including operational and financial performance
• Ensure compliance with health, safety, and legal regulations
• Manage service contracts, security, cleaning, and other operational services
• Resolve tenant complaints and operational challenges in a professional and timely manner
• Work closely with internal stakeholders and external partners to enhance property value

Requirements:

• Proven experience as a Property Manager, Centre Manager, or similar role
• Strong understanding of property management principles and lease agreements
• Experience managing tenants, rentals, and service providers
• Knowledge of maintenance management and facilities coordination
• Strong financial acumen, including budgeting and rental management
• Excellent communication and relationship management skills
• Ability to multitask and manage multiple priorities effectively
• Strong problem-solving and decision-making skills

Preferred Competencies:

• Experience in retail or commercial property management
• Strong marketing and tenant acquisition skills
• High level of professionalism and customer service orientation
• Ability to work under pressure and meet deadlines

Salary:

• Market-related salary package, based on experience and qualifications