QA Lead - Fully Remote

SUMMARY:
QA Lead

POSITION INFO:

QA LEAD

To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

Support achievement of the Banks strategy and drive a culture that pursues excellence and quality Support the achievement of the business strategy, objectives and values.

Build a deep understanding of the business need in order to contribute to the ongoing value proposition. Seek ongoing improvements in technical capabilities.

Encourage continuous learning and questioning of the business and technology.

Mentor the Engineers within the team to improve their technical capabilities.

Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation). Reinforce Radical Collaboration, Agile and DevOps nWoW Philosophies in leading and managing the Quality Assurance practice.

Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.

Collaborate with Peers and industry experts to understand technical advances and its application within the eco-system. Participate in the sprint planning, and success criteria per story/epic.

Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers. Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).

Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors. Drive rigour into Quality Assurance practices across the Bank:

Encourage the Software Quality Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all. Facilitate the handover of QA deliverables for all testing phases.

Review and ensure all QA artefacts are stored centrally.

Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status. Ensure the QA deliverables produced aligned to the test approach.

Ensure the defect management process is adhered to by the Software Quality & Test Engineers and where necessary chair the defect triage sessions. Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness. Review and prioritise all issues raised by the Software Quality & Test Engineers.

Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status. Ensure the QA deliverables produced aligned to the test approach.

Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all. Facilitate the handover of QA deliverables for all testing phases.

Review and ensure all QA artefacts are stored centrally.

Allow for and encourage significant investment in the end-to-end QA design. Encourage Peer reviews of the QA artefacts.

ROLE RELEVANT TECHNOLOGIES

Benchmark skills: Systems Evaluation; Systems Analysis; Active Learning; Troubleshooting;

Technology Design;

Computers and Electronics;

Engineering and Technology;

Interacting With Computers;

Getting Information;

Education and Training

Experience and exposure of tools like Cucumber, Jbehave, Selenium, Appium, Soap UI, Jira: Basic to Intermediate.

Soap and RESTFUL services

Service Certifications and use of hyper-converged infrastructure: Basic

Performance and load testing

TESTING PRINCIPLES

Benchmark skills: Reading Comprehension; Critical Thinking; Systems Evaluation; Quality Control Analysis; Operations Analysis; Troubleshooting; Engineering and Technology; Selective Attention; Interacting With Computers

Knowledge of the system and interface testing principles and processes, including testing, reporting, case management, results management.

ADAPTABILITY

Work With Work Group or Team; Critical Thinking; Monitoring; Complex Problem Solving; Active Learning; Time Management; Learning Strategies; Technology Design; Category Flexibility; Originality; Thinking Creatively Monitor Processes, Materials, or Surroundings; Coaching and Developing Others; Developing and Building Teams; Provide Consultation and Advice to Others; Analytical Thinking; Adaptability/Flexibility;

Relationships; Cooperation; Stress Tolerance

Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture)

Adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

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