QA and Support Analyst

Recruiter:

Network Recruitment

Job Ref:

ITE007163/DAP

Date posted:

Wednesday, October 1, 2025

Location:

Stellenbosch, South Africa

SUMMARY:
We’re hiring for a QA and Support Analyst for a fast-growing fintech company to help ensure their software is reliable, high-quality, and performs at its best.

As a QA and Support Analyst, you'll be a key part of the software development team. You’ll help test new features, identify bugs, and ensure the overall stability of the platform. You’ll also provide second-line support, working with technical teams to resolve issues and improve performance.

POSITION INFO:
Key Responsibilities:

Conduct thorough testing of software applications to identify and resolve bugs and defects
Develop and maintain detailed test plans, test cases, and test scripts
Provide second-line support and conduct root cause analysis on reported issues
Participate in weekend standby support (on a rotation basis)
Work closely with developers, product owners, and other stakeholders to maintain high product quality
Document test results and defect reports clearly and effectively
Perform regression testing to ensure system stability after changes
Contribute to improvements in testing processes and tools

Requirements:

5+ years of experience in a Quality Assurance role
Experience in a support role is an advantage
Strong SQL skills for database testing
ISTQB Certification
Good problem-solving and analytical skills
Clear understanding of the software development lifecycle and testing methodologies
Strong written and verbal communication skills
Detail-oriented, reliable, and results-driven
A passion for impactful work in African markets

Don’t miss out; apply today.

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