QA and Support Analyst

SUMMARY:
Are you a detail-driven Quality Assurance professional with a passion for technology and problem-solving? Join a fast-growing international fintech company and play a vital role in ensuring top-notch software quality while supporting impactful projects across Africa!

POSITION INFO:
Company and Job Description:
This is an innovative finance and technology business with operations across multiple African countries, providing personal lending products through digital platforms and branches. Backed by strong shareholders and a visionary leadership team with deep expertise in entrepreneurship and lending, the company is growing rapidly and expanding its footprint.
This role offers you the opportunity to work in a dynamic fintech environment, collaborating with developers and product owners to deliver high-performing solutions. If you’re passionate about continuous improvement and eager to contribute to building financial tools that impact lives across Africa, this is your chance to shine.

Key Responsibilities:

• Provide second-line support and perform root cause analysis to resolve reported issues.
• Conduct thorough testing of software applications to identify and troubleshoot bugs and defects.
• Develop and execute test plans, cases, and scripts to validate product functionality.
• Accurately document, report, and track defects to ensure efficient resolution.
• Perform regression testing and contribute to continuous improvement of QA processes.
• Collaborate closely with cross-functional teams to maintain quality standards.

• Minimum of 5 years’ experience in a Quality Assurance role.
• Experience in a support function is advantageous.
• ISTQB Certification required.
• Strong proficiency in SQL for database testing and validation.
• Excellent analytical, problem-solving, and documentation skills.
• Understanding of SDLC and testing methodologies is advantageous.

• Software Developers (Back-End / Front-End / Full Stack)
• Mobile Developers
• Business & Systems Analysts
• BI & SQL Experts
• UI / UX Professionals
• Data Scientists / Data Analysts
• Big Data Professionals
• Cloud Experts
• Infrastructure Specialists
• DevOps / SecOps Experts
• Cyber Security Specialists
• SEO / Digital Designers

NB! This job is now closed. You can apply for other jobs by uploading your CV.