Quality Assurance Lead

The successful incumbent will be responsible for Leading the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life cycle. He / She will ensure alignment across business analysis, Development and QA Environment to optimise the testing efficiencies across the Product delivery stack, as well as ensuring the team effectiveness and healthy team dynamics.

• Support achievement of the clients strategy and drive a culture that pursues excellence and quality
• Support the achievement of the business strategy, objectives and values.
• Build a deep understanding of the business need in order to contribute to the ongoing value proposition.
• Seek ongoing improvements in technical capabilities.
• Encourage continuous learning and questioning of the business and technology.
• Mentor the Engineers within the team to improve their technical capabilities.
• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
• Reinforce Radical Collaboration, Agile and DevOps nWoW Philosophies in leading and managing the Quality Assurance practice
• Collaborate with Peers and industry experts to understand technical advances and its application within the Client eco-system.
• Participate in the sprint planning, and success criteria per story/epic.
• Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.
• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
• Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.
• Drive rigour into Quality Assurance practices across the Bank:
• Encourage the Software Quality Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all. Facilitate the handover of QA deliverables for all testing phases.
• Review and ensure all QA artefacts are stored centrally.
• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
• Ensure the QA deliverables produced aligned to the test approach.
• Ensure the defect management process is adhered to by the Software Quality & Test Engineers and where necessary chair the defect triage sessions.
• Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.
• Review and prioritise all issues raised by the Software Quality & Test Engineers.
• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
• Ensure the QA deliverables produced aligned to the test approach.
• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
• Facilitate the handover of QA deliverables for all testing phases.
• Review and ensure all QA artefacts are stored centrally.
• Allow for and encourage significant investment in the end-to-end QA design.
• Encourage Peer reviews of the QA artefacts.