Quality Manager

SUMMARY:
Job Title: Quality Manager
Department: Quality Assurance
Location: KwaZulu-Natal
Employment Type: Permanent
Closing Date: 30 June 2026

About Us

Key Responsibilities

Food Safety & Quality Management

• Develop, implement, maintain, and continuously improve the Food Safety Management System (FSQMS).
• Ensure compliance with FSSC 22000, HACCP, GMP, ISO 22000, food safety legislation, and customer requirements.
• Maintain and update food safety policies, procedures, work instructions, and prerequisite programmes (PRPs).
• Lead Food Safety Team meetings and Management Review meetings.
• Drive continuous improvement initiatives to strengthen food safety and quality performance.
• Ensure all non-conformances are investigated, with corrective and preventive actions (CAPA) effectively implemented.

Quality Assurance

• Develop and maintain quality standards across the manufacturing process.
• Ensure all finished products comply with customer specifications and legal requirements.
• Monitor manufacturing processes to ensure consistent product quality.
• Promote a culture of quality, compliance, and continuous improvement throughout the organisation.

Audits & Compliance

• Plan, coordinate, and conduct internal quality audits.
• Lead customer, certification, surveillance, and external audits.
• Ensure ongoing compliance with food safety standards and regulatory requirements.
• Prepare for and manage FSSC 22000 certification audits.

Customer Complaints & Continuous Improvement

• Investigate customer complaints and quality concerns.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Monitor complaint trends and identify improvement opportunities.
• Prepare professional responses to customer quality-related queries where required.

Research & Development

• Collaborate with Production and Operations on new product development and product improvements.
• Participate in product trials and process validation activities.
• Review and approve product specifications, recipes, and manufacturing instructions.
• Evaluate new raw materials, ingredients, and packaging for food safety and quality compliance.
• Conduct shelf-life studies and product evaluations.

Minimum Requirements

• Grade 12 (Matric).
• Degree or Diploma in Food Science, Food Technology, Quality Management, Microbiology, or a related field.
• HACCP Certification.
• FSSC 22000 Internal Auditor qualification.
• Lead Auditor qualification will be advantageous.
• Minimum 5 years' experience within a food manufacturing environment.
• Minimum 3 years' experience in a Quality Management role.
• Experience working within an FSSC 22000-certified manufacturing environment.
• Proven experience leading quality teams.
• Experience coordinating customer, certification, and regulatory audits.

Skills & Competencies

• Food Safety Management Systems (FSQMS)
• FSSC 22000 Version 7
• HACCP
• ISO 22000
• Good Manufacturing Practices (GMP)
• Root Cause Analysis
• Corrective and Preventive Action (CAPA)
• Food Defence
• Food Fraud Prevention
• Allergen Management
• Risk Management
• Internal & External Auditing
• Leadership & Team Management
• Quality Assurance
• Continuous Improvement
• Strong Communication & Report Writing Skills
• Analytical & Problem-Solving Skills

What is on Offer

• Competitive market-related remuneration package.
• Opportunity to work within a leading food manufacturing environment.
• Exposure to internationally recognised food safety and quality systems.
• Career growth and professional development opportunities.
• Collaborative and quality-focused working environment.

How to Apply

POSITION INFO:
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.