Quality Manager/ Quality Coordinator

SUMMARY:
We are currently looking for a Quality Manager/ Quality Coordinator to ensure the effective administration, control, and continuous improvement of the Quality Management System (QMS) by maintaining accurate records, managing documentation, coordinating audits, and supporting compliance with internal procedures and customer requirements.

POSITION INFO:

Minimum Requirements

• Diploma or Degree in Quality Management, Industrial Engineering, or a related field
• Experience working with Quality Management Systems (e.g., ISO standards)
• Strong knowledge of document control systems and quality procedures
• Excellent attention to detail and organizational skills
• Strong analytical and problem-solving abilities
• Good communication and report-writing skills
• Ability to manage multiple tasks and meet deadlines
• Proficient in Microsoft Office (Excel, Word, PowerPoint.

• Maintaining all quality records
• Document control: Design new documents and layouts (as communicated with relevant document users/supervisors), control of changes and revisions as per Document Control Procedures in the Quality Manual.
• Updating quality documents/records as per operational changes/requests
• Arrange/hold Management Reviews as per procedures in the Quality Manual
• Control of issuing plating/testing certificates
• Control of issuing of Salt Spray Certificates & Management of Salt Spray Procedure
• Issuing of Banned Substance Certificates/completion of surveys or agreement from customers
• Control of maintaining or issuing employee Job Descriptions
• Management of quality process and inspection training
• Processing / responding to customer complaints
• Responsible for closures of all internal NCRs, customer NCRs, Audit NCRs, etc.
• Auditee to Customers and Quality System auditors
• Conducts/ensures that all Internal Audits are conducted as per the Quality Manual
• Ensures that supplier approval and ratings are maintained as per the Quality Manual
• 5 years’ experience in a quality assurance or quality administration role

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