RPA Analyst

SUMMARY:
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.
We are looking for an RPA Analyst to join our financial services client based in Sandton for a hybrid 12-months contract.

POSITION INFO:

What you will be doing:

• Perform requirements analysis to understand, structure, organize, and specify business needs.
• Conduct process walkthrough sessions with guidance to ensure correct interpretation of requirements and eliminate uncertainties.
• Assist in requirements sign-off sessions with business stakeholders.
• Apply design thinking, problem-solving, and innovative approaches to define dynamic, reusable, and sustainable solutions under supervision.
• Document requirements in clear business language to ensure shared understanding with SMEs.
• Document technical designs to reflect how automation satisfies business needs.
• Maintain integrity of all current and future requirements for processes in your portfolio.
• Use visual diagrams to model process scope, flows, and dependencies.
• Create necessary artifacts and ensure approvals are obtained with guidance from seniors.
• Develop automation processes according to RPA best practices and agile principles.
• Deliver high-quality, adaptable, reusable, sustainable, dynamic, and stable automation processes.
• Test automated processes for both positive and negative scenarios, identify gaps, and perform stress testing to ensure scalability.
• Debug and fix running processes under supervision.
• Provide quality business support for processes within your team’s accountability.
• Seek continuous guidance from senior team members and share learnings to improve team knowledge.

What we are looking for:

• Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or related field OR equivalent practical experience.
• 3 - 5 years' experience in an automation, RPA, business analysis, or process design environment.
• Some practical experience in automation or process documentation is an advantage.
• Basic understanding of automation concepts and practical experience in developing low-level processes.
• Cognitive ability to grasp requirements analysis and process documentation concepts.
• Open to innovative thinking and problem-solving approaches.
• Ability to work on low to medium complexity automation processes.
• Willingness to learn from coaching and mentorship.
• Strong communication skills, both business and technical.
• Resourcefulness and willingness to seek help when needed.
• Attention to detail and commitment to quality.