Receptionist

 

Recruiter:

Mastech Recruitment

Job Ref:

RecMgt210622

Date posted:

Tuesday, June 21, 2022

Location:

Free State (Bloemfontein), South Africa

Salary:

ANNUM


JOB SUMMARY:
Receptionist

JOB DESCRIPTION:

RECEPTIONIST

Reporting to Manager: Finance and Corporate Services/ Coordinator Support Services and OHS, the incumbent’s role and

Responsibilities shall include the following:

KEY PERFORMANCE AREAS

  • Ensure that the front desk is professionally managed at all times
  • Coordinate logistics, boardroom meetings as indicated by requesting units
  • Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff
  • Enhance, organise, facilitate and manage external, internal calls and messages from visitors
  • Screen incoming calls
  • Assist and support other stakeholders and municipalities with information on their queries
  • Establish an independent reporting mechanism in respect of frontline tasks
  • Assist with access control for entry into the company office
  • Monitor and manage visitors at the front desk
  • Capturing and sending all telephone messages to staff members through the Electronic Messaging System
  • Updating and monitoring of the telephone list
  • Any other responsibilities as an when required.

QUALIFICATIONS AND EXPERIENCE

  • Applicants must be in possession of Matric with experience as a Receptionist, Client / Customer Service
  • Must have
  • Customer Service / Relations certificate
  • Worked in an office work environment.

CORE KNOWLEDGE, SKILLS AND BEHAVIOUR

  • Good verbal and written communication skills
  • Strong interpersonal relations skills
  • Ability to handle difficult customers
  • Ability to screen calls and prioritize accordingly
  • Ability to provide basic information to callers
  • Ability to handle pressure
  • Multi-tasking
  • Computer literacy.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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