Receptionist (Hotel)

Recruiter:

Fancourt

Job Ref:

Geo000400/EM

Date posted:

Wednesday, January 19, 2022

Location:

George, South Africa

JOB SUMMARY:

NOW RECRUITING - RECEPTIONIST!

If you have the suitable experience and qualifications for this specific role, please apply online.

JOB DESCRIPTION:

The Front Office is now accepting applications for a Receptionist – someone who can assist the Front Office Management team to enhance the level of service and to uplift the service journey of the guest.

A minimum of Grade 12 or equivalent, and 1 year experience as a Receptionist or in a front office in a 4* or 5* hotel environment. Working knowledge of MS Office Suite. A Tourism / Hospitality / Customer Service qualification and working knowledge of CIMSO, Dine Plan and SAP will be advantageous.

The ideal candidate must be customer focused, a team player, must have good communication skills, be well presented, friendly and have a keen attention to detail.

Duties include, but are not limited to:

Managing all activities related to the check in and out of Guests;
Attending to Guest requests, queries and complaints;
Processing all room moves according to prescribed procedures;
Handling cash and credit card transactions in a confidential manner;
Balancing the cash float issued and completing banking procedures;
Receiving and handling reservation enquiries and bookings in the absence of Reservations staff;
Handling incoming and outgoing calls and fulfil switchboard duties on a rotation basis;
Handling incoming and outgoing faxes.

Adverse working conditions:

Must be prepared to work weekends & Public holidays;
Must be prepared to work shifts.

If you believe you have suitable experience and qualifications, please apply online.

Application Process:
Closing date: 26 January 2022
Where to apply:
You can apply online at

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