Ref#54299 Manager, Operations (WMS) -Animal Health

Ref#54299 Manager, Operations (WMS) -Animal Health, Germiston, RNeg + Ben

3 YEAR Degree in

* Logistics/ Supply Chain Management

* Industrial Eng.

* B.Com Logistics

3-year experience and effective working knowledge of a Warehouse Management System Proficient in Excel/PowerPoint for data management and reporting

3 years relevant hands on experience managing:

o GDP / GWP requirements to meet compliant levels of process control, documentation, training, pest control, dust control and excellent housekeeping;

o Experience in Animal Health / Healthcare Logistics sector;

o Experience with CLIENT Delta WMS.

DUTIES & RESPONSIBILITIES

Manage and take ownership of operation/s to:

Consistently achieve or exceed EBIT targets;

Ensure high level of training and safety awareness on site to avoid safety incidents whereby people, equipment or facility are accidentally damaged;

Ensure daily stock on hand alignment between CLEINT and client systems, and immediate investigation and CAPA for any variances;

Ensure invoicing is accurate and supported with suitable back-up documentation, and avoid credit notes wherever possible;

Drive monthly cost reviews, tracking and trend measurement at line-item level to ensure costs are challenged and every effort is made to avoid or reduce them from month to month;

Ensure all unavoidable costs are controlled and fully recovered where possible via accurate and on time invoices, and all revenue is received on time and in full from clients with remittance supplied;

Maintain operational performance and contractual compliance to consistently achieve agreed SLA & KPI’s and avoid any claims for losses and damages;

Ensure Stock Management processes are carried out and objectives are met daily. This includes daily replenishments, cycle counting and SKU consolidation;

Maintain frequent and excellent communication and effective expectation management with client; Ensure all client queries are documented, addressed and feedback provided to client within 24 hours; Maintain Internal and External Reporting of accurate and high-quality content and format;

Identify, drive and implement improvements in support of productivity & cost savings;

Effectively manage the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), GDP / GWP compliance, constant audit readiness and compliant incident reporting (on time and in full);

Effectively manage Quality Management Systems (ISO) in accordance with client company policies, procedures and specific audit requirements;

Ensure Corrective and Preventative Action reports and register are kept up to date;

Ensure facility, processes and documentation in constant audit readiness so that we always pass audits with no major findings. Audits include ISO, Ops Assessments and TAPA;

Proactively maintain all facility, equipment and systems to ensure safety and business continuity; Effectively performance manage and lead your team to ensure they are trained, productive and have high morale, with full adherence to Site Rules, BCEA, LRA and CLIENT code of conduct;

Ensure regular documented two-way communication sessions with management and supervision of all areas (at least weekly);

Ensure effective succession planning in place down to and including team leader level;

Maintain and drive culture of Ops Excellence with ongoing OTP, SPQRCE and 5S (housekeeping) in Workplace;

Maintain a staff recognition program with monthly feedback;

Ensure all people on your site (clients, staff, contractors, visitors etc.) fully adhere to CLIENT Site Rules, OHSA and good safety practice to safeguard their health, CLIENT and client property, and prevent resultant claims;

Ensure MHE is shared as much as possible, all underutilized MHE is returned, and MHE is well maintained and not abused whilst on site