Regional Area Coach

SUMMARY:
Can you turn good restaurants into great ones, and great ones into sales machines? If you’re the kind of leader who can coach teams, sharpen operations and keep performance sizzling across multiple stores, this Regional / Area Coach role might just be your next power play.

POSITION INFO:
Our client is a major fast-food powerhouse, serving up big brand recognition, high-energy operations and serious growth. Based at their Head Office in Johannesburg North, this role puts you at the centre of the action, leading multiple stores, coaching managers and driving operational excellence across your region. As Regional / Area Coach, you’ll ensure restaurants run like well-oiled kitchens: strong teams, happy customers, tight cost control and sales numbers that keep climbing.

Key Responsibilities:

• Drive operational excellence and improve KPI performance across region
• Lead store teams to achieve sales growth, operational efficiency and profitability targets
• Coach and develop restaurant managers to strengthen leadership capability
• Monitor and manage key cost drivers including labour, food and operational expenses
• Ensure brand standards, operational procedures and customer experience benchmarks are consistently met
• Develop action plans to improve people development, customer satisfaction and operational performance
• Oversee local store marketing initiatives to boost sales performance
• Ensure adequate staffing, training, and development across all locations
• Safeguard company assets through strong controls and compliance processes
• Contribute to the senior leadership team and drive continuous operational improvement

• National Diploma / B-Tech / Bachelor’s degree in Business Administration, Management, or similar
• 5+ years’ experience in Retail, QSR or Hospitality at a senior operational level
• Valid Driver’s License
• Strong leadership and decision-making capability
• Excellent communication skills
• Ability to multitask and perform in a fast-paced environment
• Analytical thinker with strong problem-solving skills
• Self-starter who takes initiative and drives continuous improvement