Regional Field Support Engineer (Telecomms) Cpt x4

Recruiter:

MECS Africa

Job Ref:

JHB009271/DS

Date posted:

Thursday, May 12, 2022

Location:

Capetown, South Africa

JOB SUMMARY:
International Telecommunications company looking for Regional Field Support Engineers to serve as a primary interface for the work output/deliverables by Contractors in ensuring sites and infrastructure are maintained and operated in the optimal and most cost-effective manner.

JOB DESCRIPTION:

Responsibilities include:

Day-to-day supervision of contractors carrying out O&M work on sites; ensuring SLAS, OLAS, KPI, due dates and specifications are strictly adhered to set objectives.
Conduct spot check inspections, job completion assessments, end-to-end maintenance schedule supervision and quality assurance.
Complete physical on-site inspections of all sites in assigned cluster within given timelines.
Community liaison as applicable.
Take ownership of all planned work activities on assigned sites.
Recommend new processes where needed to improve quality or on-time delivery.
Receive diesel supply from vendor, sign off way bill and site log book.
Ensure diesel supply to the site is adequate for every cycle and alert RM on diesel levels on any shortfall.
Ensure diesel waybills are delivered to the regional office within stipulated time.
Perform vendor warehouse visits at the beginning of every cycle to ensure availability of PPM materials.
Confirm daily PPM activities in line with the validation plus using the approved checklist and give feedback to the Regional Maintenance Planner by carrying out spot checks using the PPM Live.
Validate snag fixing and provide feedback as appropriate.
Identify the need for a non-routine maintenance work and provide detailed information on the site status.
Follow up with non-routine maintenance work being carried out and ensure quality and schedule compliance.
Coordinate all site cut-over activities and escalate all RMS and Solar Solution issues on sites.
Identify the need for asset replacement on site and present business case for the request.
Escalate all site access/restriction issues and theft cases as appropriate.
Perform integrated site audit on allocated sites.
Fill an ATD per decommissioned asset highlighting count and status of assets and forward physical copy to ROM after obtaining vendor sign off.
Sign off Job Completion Certificate (JCC).
Report Preliminary Acceptance Testing (PAT) status on a daily basis.
Escalate issues on site post-takeover to the ROM.

General Duties

Promote communication between colleagues for the benefit of information flow and to curb any problems that arise.
Write and submit reports to the ROM in all matters relating to the regional unit.
Manage relationships with partners/vendors.
Operations
Perform TSS design analysis and communicate the results with the vendor to generate design drawing.
Notify warehouse to source alternative tower from vendors if required.
Manually perform TSS design analysis and enter the results in the Design Analysis Tracker database.
Maintain up to date Design Analysis Tracker and any other trackers assigned.
Analyze pictures and additional documentation sent by the Field Service Engineer.
Conduct preliminary analysis of upgrade request.
Identify if a site visit is needed from preliminary analysis conducted.
Perform site evaluation and offer solutions to issue identified upon site visit.
Develop scope of work (SOW) for BTS/Upgrade projects and forward to PMO Design Manager for review.
Send approved design for archiving.
Liaise with procurement department for the selection of vendors. Analyse existing structures (poles, truss towers, guyed towers, etc.) for lateral and vertical loads and determine overall capacity of a given structure.
Prepare report packages justifying design requirements or engineering decisions under the project scope of work.
Convey engineered decisions to clients, co-workers, architects, engineers, and other personnel in a clear, comprehensible manner.
Produce drawings (CAD) regarding the installation, construction, or modifications to telecommunication structures.
Perform other appropriate duties as requested by ROM.

Qualifications and experience required

1st degree in Telecommunications Engineering or related discipline
Upwards of 4 years related experience in Telecoms Operations and Maintenance

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