Regional Manager: After Sales / Customer Service

 

Recruiter:

Fempower

Job Ref:

PT006359/NdK

Date posted:

Friday, July 2, 2021

Location:

Johannesburg, South Africa


SUMMARY:
Our client in the Automotive Industry, has an EE opportunity available for a Regional Manager: Aftersales/Customer Service in the Johannesburg area.

POSITION INFO:
Qualifications and Experience Requirements:

  • Must be a qualified Diesel Technician (passed both theory and practical)
  • NQF Level 6 – (360 credits – 8 level framework) or NTC 6
  • Code EC Driver’s license and PRDP (Public Road Driving Permit)
  • Minimum of 6 years post trade qualification experience
  • HQS Diagnostic Technician Qualification will be an advantage.
  • Computer Literacy (MS Office)
  • May be required to work overtime
  • May be required to travel and stay overnight
Key Performance Areas:
  • Give guidance to dealers in service department to areas of under-performance
  • Give guidance and develop dealers in achieving the set campaign objectives
  • Assist dealers in achieving a high standard in customer experience
  • Give feedback to the Technical Liaison Manager on technical problems in the field
  • Assist dealers in repairing of trucks in order to get the truck back on the road
Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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