SUMMARY:
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POSITION INFO:
Key Responsibilities Operational & Property Management Oversee tenant management processes to maximize rental income and minimize vacancies. Manage tenant relationships and ensure high customer service standards. Oversee lease agreement processes and ensure compliance with company procedures. Monitor property performance through key indicators such as vacancy levels, cost-to-income ratios, and maintenance recoveries. Oversee property maintenance plans and building condition audits. Business & Regional Management Manage the region's overall operational performance. Develop and implement marketing and advertising strategies to maximize occupancy. Contribute to the preparation of annual budgets and regional performance targets. Identify and manage new business opportunities to support company growth. Ensure effective implementation of company systems and operational processes. Financial & Risk Management Prepare and manage operational budgets for the region. Monitor expenditure and ensure adherence to company financial policies. Identify, analyse, and manage operational and financial risks. Staff Management Lead and manage regional staff performance, development, and work allocation. Ensure compliance with HR policies, performance management processes, and company procedures. Oversee HR reporting requirements, including monthly submissions. Compliance & Governance Ensure compliance with company policies, procedures, and quality standards. Ensure adherence to Occupational Health and Safety regulations. Maintain accurate documentation and reporting standards. Minimum Requirements Degree or BTech (advantageous) Experience Minimum 5 years’ experience in a senior management role Property management experience is advantageous. Desired Skills & Competencies Strategic planning and analytical thinking Strong problem-solving ability Excellent communication and interpersonal skills High level of accuracy and attention to detail Strong leadership and people management skills Service-oriented mindset Cultural sensitivity and professional integrity
