Repair & Maintenance Manager - The Bay Hotel

Our Luxury Hotel in Camps Bay is seeking a Repair & Maintenance Manager to join our bespoke team to maintain all aspects of the Hotel in good, clean, working conditions, through a preventative maintenance program you see yourself working in one of Cape Town's most luxurious locations then this position is for you!

QUALIFICATION:

Grade 12/Matric Certificate essential.

Tertiary Qualification in Maintenance Management is not essential but preferred

Project Management Qualification (preferred)

OHAS Qualification (advantageous)

EXPERIENCE:

Minimum of 3 -5 years’ experience in the same or similar position

Project Management or Supervisory experience (essential)

Previous experience in the hospitality sector (advantageous)

Demonstrated ability to mentor personnel and manage supplier relationships

Extensive technical, practical and leadership experience in the relevant field including experience in projects and maintenance

Site and facilities experience preferred and experience in leading and managing a multi-disciplinary team

A sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations will be very advantageous.

Providing HR support of large teams including performance appraisals, salary reviews and managing disciplinary issues, as well as hands on project management exposure to upgrades/renovations is essential.

COMMUNICATION:

Verbal Communication

Comprehension

COGNITION/THINKING:

Analysis/Reasoning

Decision-making & judgement

PERSONAL EFFECTIVENESS:

Self-Management

Stress Tolerance

Attention to detail

INTERACTION WITH OTHERS:

Influencing other

Teamwork

MANAGEMENT QUALITIES:

Business Alignment

Strategic Vision

DUTIES AND RESPONSIBILITIES;

Gardens & Grounds:

• Hotel gardens to be immaculately manicured and maintained.
• Irrigation system to be efficiently operational.
• Plan the growing, harvesting and planting of flora depending on crop & season.
• Ensure gardens and nursery are aesthetically pleasing.
• All pathways are clear of any obstructions and plant debris.
• Prune and trim all trees, scrubs and hedges.
• Gather the litter/debris and take it to the dump.
• Ensuring plants in the rooms are up to standard and regularly looked after.
• Assist the kitchen in the vegetable and herb gardens - ensuring it’s maintained and always has plants available.
• Maintain all garden equipment and store securely.
• Establish suitable controls for energy and water conservation.
• All in liaison with the Master Horticulturist.

Property Maintenance:

• Conduct annual Conditioning Surveys.
• Initiate, monitor and control Preventative Maintenance Programs.
• Developing and planning of all alterations to ensure more efficient operations.
• Daily walkabouts through property to ensure all areas are neat and clean, nothing is out of place and all work is on track.
• Ensure all rooms are in 100% working condition prior to guest’s arrival.
• Back-of-house areas to be at same standard as front-of-house areas.

Stores:

• Store securely all tools in a safe place to prevent loss or damage to equipment.
• Know what standard stock items are and in which group store they are kept.
• To ensure that all stocks and supplies are timeously requested, corrects stock levels are maintained and stock ordered under optimum conditions.
• Repairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas in the complex.
• Ensure that Storekeeping procedures are always followed.
• Conducts monthly stock takes and signs off asset list.

Management:

• Plans, organizes, directs and controls all aspects of the maintenance department.
• Daily issues of work allocations, then monitors to ensure correctness and completion thereof and that work areas are left in a clean and tidy state.
• Ensure logbook is kept of snags picked up from operations team.
• Monitor that Project Management Books are used for all work completed and staff always carry one.
• Understand our standard specs on all wood and metal items.
• To ensure effective communications by attending meetings as required and holding regular departmental meetings to impart information.
• To carry out any reasonable task requested by senior/top management.
• Deals with guests in a friendly and polite manner, offering a high standard at all times.
• To further your own knowledge of management methods and principles to ensure further upgrading in management standards and maintenance procedures.
• To be available to perform other duties which may not reflect above.
• To be available to assist with Duty Management shifts.
• To be available for Relief Management.
• To work overtime as requested.
• To be available via telephone when not at work.

Controls:

• Ensure that only Approved Suppliers are used for contract work.
• Have brief documented and signed off before having outside contractors carry out projects.
• Always check and sign off work completed by contractors before they leave the site.
• Ensure Purchase Order Procedures are followed – quote, authorization, delivery, payment.
• Control monthly budget and investigate ways to reduce costs on electricity, gas, water.

Health & Safety:

• Be aware of all fire safety and emergency procedures and that the team is fully trained.
• Ensure the team consists of qualified emergency personnel – Fire Fighter, Health & Safety Officer
• Ensure all fire prevention equipment is serviced regularly.
• Ensure all security equipment is in 100% working condition.
• Ensure Key Procedures are adhered to.

HR:

• Understand and maintain your man-plan while staffing according to occupancy and projects.
• Liaise with recruitment company to ensure team consists of efficiently skilled staff.
• To hold regular on-the-job training and coaching sessions to ensure that staff perform their duties effectively and efficiently.
• Conduct probationary and performance reviews timeously.
• Accurately complete HR Status forms and submit them before the deadline.
• Ensures that staff all always attired in their full uniform.
• Maintains accurate attendance records of all maintenance staff.
• To ensure that fair and equitable discipline is applied.
• To maintain an effective roster.
• Manage your staff files.

REVIEW CRITERIA:

• Effective usage of materials
• Attendance
• Willingness to work overtime
• Appearance
• Product knowledge (rooms)
• Proper care of tools and equipment
• General knowledge to complete duties
• Knowledge of materials and equipment
• Communication to guests
• Communication to Management
• Project Management
• Monthly reports
• Staff Management
• Meeting deadlines

To apply for the position, please forward a motivational letter and an updated CV with a picture of yourself to

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**

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