Residential – Sales Manager – Sandton

We are looking for a high-performing Sales Manager to help us meet our tenant acquisition and rental unit occupancy targets by keeping our company and systems competitive and innovative.

The position will require the successful candidate to oversee the leasing aspect of the residential portfolio.

The candidate will be responsible for maximizing our letting teams’ potential, crafting and executing leasing plans and budgets and implementing and monitoring systems.

The candidate needs to be able to help his/her teams build and promote strong, long-lasting customer relationships in order to promote customer retention in the form of renewed leases.

The candidate should have an ability to:

Coach other employees and impart sales techniques to other members of the team where necessary.

Review, analyse and present sales, revenue and expenses reports and realistic forecasts to the management team.

Remain familiar with competing buildings and what they offer and recommend changes needed to our pricing and specials as well as what products to supply for future developments.

Analyse advertising return on spend and recommend and budget for future spend on various platforms (online and physical).

Motivate sales teams to complete sales (leases).

Make sure teams maintain relationships with existing tenants to keep them satisfied and promote renewals and referrals.

Make sure all teams are processing leases and renewals efficiently and effectively within acceptable time frames at the correct prices.

Work cross functionally with letting agents as well as administrators and property managers to align goals and objectives to ensure tenants needs are met as this all affects leasing and renewals.

Generate original solutions and lots of new ideas.

Plan and lead regular sales team meetings.

Be familiar with sales software and have strong Excel skills.

Must be able to research and implement sales related tools like CRM systems.

Target corporates and market to the corporates’ staff.

Train and monitor leasing agents’ sales pitch.

Strong command of English language and be able to write creative copy for ads.

Oversee team that deals with content creation direction/strategy for social media and other advertising.

Oversee team that deals with tenant events.

Regular ghost shopper tests.

Regular unknown caller tests.