Retail Application Systems Support Consultant

Recruiter:

Carlysle Human Capital

Job Ref:

DBN000696/AD

Date posted:

Wednesday, October 5, 2022

Location:

Durban, South Africa

Salary:

20000 Monthly

JOB SUMMARY:
Our client is looking for an experienced RETAIL Applications Support Consultant to join their team of IT professionals. You will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedures and with improving release and operations procedures.

JOB DESCRIPTION:

Main Functions:

Provide 2nd level IT application support to business at a senior technical level
Assist with deploying software to the various release environments
Troubleshooting environment specific problems.
Assisting with change management procedures and with improving release and operations procedures.

Environment:

Office based, but option of hybrid.
Work in Internal IT Support Team supporting business retail/warehousing applications.
La Lucia, Durban.

Main Tasks and Responsibilities include:

Provide 2nd line application technical support on all Retail and Warehouse applications on SQL databases.
Troubleshooting and resolving incidents.
Ensure that software releases deployed into the production environment follow documented IT procedures.
Work with support teams to improve software deployment techniques and procedures.
Escalate and manage incidents with software vendors if required.
Updating internal knowledge base and documentation.
Work with business departments to continuously drive application architecture and configuration improvement.
Documenting of business requirements and liaising with business and software vendors.
After hours standby and support may be required from time to time.

Minimum Requirements

5 years support experience in Retail, Warehousing, Back-Office Systems / ERP
Advance SQL knowledge and experience.
Warehousing Management System experience.

Interested:

Must meet minimum requirements.
Passionate about excellent customer service delivery.
Self-managed.
Excellent organising skills with the ability to work within pressurised environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Chief Information Officer (CIO)
Location: Durban
Salary:
An established, multi-site business is looking for an accomplished Chief Information Officer to lead an ambitious enterprise-wide digital transformation agenda.Reporting directly to the CEO, the CIO will be a key member of the executive leadership team and a strategic technology advisor to the business. The mandate is broader than traditional IT leadership: to use technology, data and digital capa...
6 days ago

Power Platform Developer
Location: Durban
Salary: Market Related Monthly
Role purpose:Our client is seeking a skilled Microsoft Power Platform Specialist to design, build, and maintain business-critical applications and workflows using Microsoft 365 technologies. The role will be central to the internal development of enterprise solutions, replacing external vendor dependency and supporting scalable, low-code innovation across operations, finance, HR, and store sy...
7 days ago

Electrical Draughtman
Location: Durban
Salary: 20000 Monthly
A well-established consulting engineering firm is seeking an experienced Electrical Draughtsman to join its Building Services team in Riverhorse Valley, Durban. The successful candidate will be responsible for producing accurate and high-quality electrical drawings (AutoCAD and Revit) for a variety of building services projects.
13 days ago

Senior Coordinator
Location: Durban
Salary:
A well-established supplier in the fashion industry is seeking an organised and proactive Senior Co-ordinator to join their team in Westville.
28 days ago

Junior IT Technician
Location: Durban
Salary: Market-related
Junior IT Technician
77 days ago

Creative Product Designer
Location: Durban
Salary:
An exciting opportunity has become available for a Creative Product Designer to join a Durban-based fashion importer and leading supplier to major South African fashion retail chains.
Today

Regional Manager
Location: Westville
Salary: R85 000
AREA/ REGIONAL MANAGERDurban South R85 000 - R110 000 CTCOur client is seeking an experienced Regional Manager to oversee the performance of a manufacturing operation and its associated retail outlets, covering production, procurement, distribution and retail operations. The ideal candidate will be a hands-on, commercially driven leader with strong operational experience and a focus on food s...
3 days ago

Financial Manager
Location: Durban
Salary: Annually
Are you a commercially astute Financial Manager who enjoys being close to the business—not just the numbers? Join a growing retail and food & beverage group where you'll partner closely with the CEO and executive team to drive profitability, ROI, and operational excellence. This is an exciting opportunity for a hands-on CA(SA) to bring the finance function in-house and make a meaningful ...
4 days ago

Store Supervisor
Location: Durban
Salary:
Pinetown - We’re seeking an experienced retail Supervisor to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.
6 days ago

Store Supervisor
Location: Durban
Salary:
Mbazwana - We’re seeking an experienced retail Supervisor to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.
6 days ago

Retail Application Systems Support Consultant

Similar jobs you might be interested in:

Create a free job alert for Retail Application Systems Support Consultant in Durban