Retail IT Sales Consultant

SUMMARY:
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POSITION INFO:

A well-established and growing IT company is looking for a Retail IT Sales Assistant to join their dynamic team. This is an excellent opportunity for a technically minded individual with a passion for sales and customer service.

Role Overview

This role is primarily internal sales focused, assisting customers in-store and via phone/email, with occasional external sales and client visits. The successful candidate will combine strong IT knowledge with sales ability to drive revenue and deliver excellent customer service.

Key Responsibilities

• Assist customers with IT product selection and technical queries
• Drive internal sales through walk-in, telephonic, and email enquiries
• Process sales orders, quotations, and invoices
• Maintain strong product knowledge across IT hardware and software
• Build and maintain relationships with customers
• Conduct occasional external sales visits to clients
• Ensure the retail area is well presented and stocked
• Work towards and achieve sales targets

Minimum Requirements

• IT Qualification (essential)
• Valid driver’s license and own reliable vehicle (essential)
• Previous sales experience (preferably in IT or retail) will be advantageous
• Strong understanding of IT products (hardware, networking, peripherals, etc.)
• Excellent communication and customer service skills
• Self-motivated with a proactive attitude

Key Skills & Attributes

• Sales-driven and target-oriented
• Technically minded with problem-solving ability
• Professional and well-presented
• Ability to work both independently and as part of a team