Retail Manager – Butchery/Chicken

SUMMARY:
Job Description:
Seeking a motivated and experienced Retail Manager to oversee the operations of a busy butchery and chicken retail outlet in Parow. The ideal candidate will have strong leadership skills, retail management experience, and a hands-on approach to ensuring excellent customer service and smooth daily operations.

POSITION INFO:
Key Responsibilities:

• Manage and oversee daily store operations, including staff supervision and scheduling
• Ensure excellent customer service and handle client queries or complaints professionally
• Monitor stock levels, place orders, and manage suppliers to ensure the availability of products
• Maintain quality, hygiene, and food safety standards at all times
• Drive sales and meet store targets through effective merchandising and promotions
• Manage cash-ups, banking, and financial controls within the store
• Train, motivate, and develop staff to deliver high performance

• Matric / Grade 12 (essential)
• 3–5 years’ retail management experience (butchery/poultry/FMCG industry advantageous)
• A Retail Management or Business Administration certificate/diploma (advantageous)
• Food Safety / Hygiene Certificate (advantageous)
• Strong leadership and people management skills
• Knowledge of stock control, ordering, and supplier management
• Excellent communication and problem-solving skills
• Ability to work under pressure in a fast-paced retail environment
• Must be flexible to work retail hours, including weekends and public holidays