Retail Manager Team Lead - Port Elizabeth

• Minimum of 3 years’ management experience in Operations in similar or same position in a Retail environment
• Qualification in Business or Retail Management advantageous (not an HR role)
• Candidates must be currently residing in Port Elizabeth (Gqeberha).
• Passionate about People and team performance in the retail sector
• Excellent communication skills and the ability to interact and build strong relationships at all levels
• Proven managerial and leadership skills (inspirational, motivational leadership) “lead by example” mindset
• Skilled in the use of Microsoft Word and Excel
• Valid driver’s license
• Ability to travel extensively within the region
• Proactive management and the ability to work unaided
• Innovative thinking and solution-focused
• Independent, able to work unsupervised, yet approachable and team-performance oriented
• Able to travel Eastern & Western Cape areas, George, Queenstown, Mossel Bay etc and be able to work extended hours where necessary
• Understanding of merchandise, planning, procurement and all related to store retail & apparel planning
• Excellent communication skills and the ability to interact and build strong relationships at all levels
• Proven managerial and leadership skills, motivating teams

Duties:

• Lead a team of Store Leaders towards effective collaboration and attainment of goals
• Optimize and oversee in-store operations to ensure efficiency
• Attention to financial performance in order to ensure that stores are profitable and stay within budget
• Responsible for all in-store recruitment and timeous filling of vacancies in collaboration with HR
• Ensure compliance with company policies and operational guidelines
• Deal with challenges by providing creative and practical solutions
• Evaluate performance using key metrics and address issues to ensure improvement
• To participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional customer experience
• To promote equality and diversity as part of culture of the organization
• To ensure that the people-perspective is represented in strategic decisions
• Provide teams with a stimulating and supportive environment and drive their growth and development
• Decisive thinking and an ability to analyze information quickly and use it to make robust decisions
• Ability to work well with a range of people both within and outside of the organization
• A strong inclination to take on additional responsibilities and ensure delivery with high level of commitment
• Leading and driving change management projects and promoting Operational projects and initiatives to internal clients and getting their buy-in
• The ability to work in a highly pressurized, rapidly changing environment

Personal Skills/Attributes

ü A socially intelligent and inspiring leader

ü Action orientated/results driven

ü A strategic mind-set

ü Ability to convert vision and strategy into actions and results

ü Critical thinking and creative problem solving skills

ü Planning and organizing

ü Strong delegation skills

ü Sound decision-making ability

ü Ability to work in a team as well as manage self

ü Well-developed conflict management skills

ü Excellent communication skills

ü High attention to detail

ü People-focused

ü High tolerance for stress

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