Retail Store Manager

SUMMARY:
Cato Ridge - A large, thriving and long-standing retail store in the FMCG Sector seeks a Retail Store Manager to join their management team. Extensive experience working within a management level, presenting excellent leadership qualities with a hands-on approach.

POSITION INFO:
As part of a large leading chain of retail stores, our client prides themselves on providing their customers with exceptional service and quality products in the retail FMCG market.

Responsibilities:

• Managing & overseeing the day-to-day operations of the retail store, including opening and closing procedures, and ensuring compliance with company policies
• Managing and training of teams in departments
• Setting performance expectations, providing coaching and reviewing department requirements on a day-to-day basis
• Ensuring a high level of customer service is maintained at all times.
• Handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
• Developing and implementing strategies to drive sales and increase revenue.
• Monitoring sales performance, analyzing market trends, and identifying opportunities for growth.
• Managing inventory levels, ordering merchandise, and ensuring adequate stock levels are maintained.
• Monitoring inventory turnover and implementing strategies to minimize losses.
• Assist in managing the store budget and expenses, inventory costs. and other such financial requirements
• Ensuring compliance with health and safety regulations, as well as company policies and procedures.
• Maintaining a safe and clean working environment for employees and customers.
• Building and maintaining relationships with vendors and suppliers

• Minimum Matric Non-Negotiable with Tertiary Education high advantageous
• Minimum 5 Years Manager experience within FMCG/ Retail Industry
• Ability to work retail hours/ weekends.
• Driver's license and own vehicle non-negotiable
• Ability to communicate effectively and lead teams and departments.
• Proficient in Microsoft Excel and office package