Retail Supervisor

Recruiter:

Talented Recruitment

Job Ref:

DBN003225/TK

Date posted:

Friday, June 5, 2026

Location:

Durban, South Africa

SUMMARY:
Mbazwana - We’re seeking an experienced Retail Supervisor to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.

POSITION INFO:
Key Responsibilities:

Supervise staff and allocate daily tasks.
Support the achievement of sales and service targets.
Assist with stock management, replenishment, and stock counts.
Ensure merchandising standards are maintained.
Handle customer queries and resolve complaints professionally.
Monitor cash handling and compliance with store procedures.
Assist with staff training and development.
Ensure store housekeeping and presentation standards are maintained.
Act as a key holder and support opening and closing procedures where required.

Requirements:

Grade 12 (Matric).
Experience in a retail supervisory role.
Experience within clothing retail preferred.
Strong interpersonal and leadership skills.
Good organizational and administrative abilities.
Customer-service orientated with a sales-driven mindset.
Ability to work retail hours, weekends, and public holidays.

Should you not receive a response within 2 weeks, please consider your application unsuccessful. Please refer to our website, , where all our active vacancies are advertised.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

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