Senior Manager (Retail)

Recruiter:

Talented Recruitment

Job Ref:

DBN003222/TK

Date posted:

Friday, June 5, 2026

Location:

Pietermaritzburg, South Africa

SUMMARY:
PMB - We’re seeking an experienced Senior Retail Manager to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.

POSITION INFO:
Key Responsibilities:

Drive store sales performance and profitability.
Lead, coach, and develop the store team.
Manage recruitment, training, performance, and disciplinary processes.
Ensure exceptional customer service standards are consistently maintained.
Monitor and manage stock levels, stock losses, and inventory controls.
Analyze sales reports and implement action plans to improve performance.
Ensure visual merchandising standards are executed effectively.
Manage budgets, expenses, and store resources.
Maintain compliance with company policies, procedures, and health & safety requirements.
Build a positive and productive team culture.

Requirements:

Grade 12 (Matric).
Management experience within clothing retail.
Proven track record of achieving sales and operational targets.
Strong people management and leadership skills.
Excellent communication, planning, and problem-solving abilities.
Computer literacy and retail reporting experience.
Ability to work retail hours, weekends, and public holidays.

Should you not receive a response within 2 weeks, please consider your application unsuccessful. Please refer to our website, , where all our active vacancies are advertised.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

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