SALES ACCOUNT MANAGER

Recruiter:

Specd

Job Ref:

JHB001552/JJ

Date posted:

Friday, August 19, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
We are looking for a skilled and experienced individual to fill the role. You will act as the point of contact and handle customers’ individual needs.

JOB DESCRIPTION:

Responsibilities

Manage the company’s relationships with customers.
Establish, maintain and increase the use of the company’s products throughout the business of the customer thereby growing gross profit margins. This includes the generation of new business through cold calling within your portfolio of customers and potential new customer networks.
Good understanding of IT solutions with the ability to convert customer requirements into sales opportunities, this includes;
- Strong writing skills
- Strong presentation skills
- Strong communication and negotiation skills
Maintain updated sales reporting.
Coordinates company personnel, including support, IT production and management resources, to meet account performance objectives and customers’ expectations.
Proactively assess, clarify, and validate customer needs on an ongoing basis.
Understand and manage events and/or decisions that may impact the down/stream use of company
Meeting targets for profitable usage volume and strategic objectives in assigned accounts.
Proactively leads a joint company-strategic account planning process that develops mutual delivery objectives and critical milestones for a one-year period.
Draft proposals and tender responses.
Conduct regular meetings with key stakeholders to understand the changes, opportunities and needs in the assigned customer accounts.
Understand all the company products.
Understand the use of competitor products around the assigned customer account. Gather information of changes in the assigned customer accounts that the company is not involved in.
Represent the company position with the assigned customer accounts.
Identify areas in account not using/under-utilising the company’s products and establish/grow the use of these products.
Meet with personnel in assigned customer accounts to understand needs
Resolve conflicts and provide solutions to customers in a timely manner

Qualifications and Experience

BSc degree in Business Administration, Marketing or relevant field
Strong IT Solution selling understanding
Hands on experience in sales and an ability to deliver excellent customer experience
IT Knowledge
Excellent communication and negotiation skills
Excellent writing skills
Strong proven IT understanding and background
Government experience and background
Proven work experience as a Sales account manager or Sales account executive
Hands on experience in sales and an ability to deliver excellent customer experience
Knowledge of CRM software and MS Office
Understanding of sales performance metrics
Excellent communication and negotiation skills
An ability to deliver projects and answer inquiries on time
Business acumen with a problem-solving attitude

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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