SUMMARY:
SENIOR SALES MANAGER
POSITION INFO:
Well established Company specialising in the manufacture of Technical Textiles has a vacancy for a SALES MANAGER for Durban. A strong Manufaturing background is essential for this position. Technical ability and Sales Driven.
The successful Candidate will be responsible and accountable for sales & tactical plans to ensure that annual budget; forecasting and sales targets are achieved. Provide guidance and supervision to the team. Assist in developing strategies that ensures that BBF Safety Group remains competitive and profitable. Participate in product development projects and manage both direct customers and the distribution channel to achieve revenue and profitability goals, while building the BBF Safety Group Brand. Analyse sector market and trade intelligence gathered by KAM’s to determine sales potential, inventory requirements and monitor customer preferences.
Duties and responsibilities
Sales Management
- Preparing and supervising tendering processes
- Business development by identifying new and potential customers
- Creation of a sales forecast and planning
- Liaise with production and logistics regarding customer orders
- Liaise with internal sales in processing customer orders
- Develop suitable contracts and pricing for customers
- Compile and analyse sales performance reports
Gather Market Sector Intelligence
- Input into product development and innovation
- Conduct market research and customer analysis
- Liaise with key stakeholders on our products and services
- Market analysis and risk management
- Promote and communicate on the business product offering
- Approve promotional material
Provides timely, accurate and competitive pricing on Product to Prospect Customers
Participate in the Development and Implementation of the Sales Strategy and Business Plan
Indicators
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
Manage and lead Sales Representative (People Management)
Indicators
- Participate in developing pricing strategies,
- Balance organisational objectives with customer satisfaction and requirements.
- Identify, develop, and evaluate Sales strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark-up factors.
- Manage Human Resources Functions e.g. Recruiting, Training & Development, Succession Planning,
Maintain Accurate Records of Pricing, Sales and Activity Reports
- Performance Reviews for Sales Representatives
- Provide coaching, guidance and counselling to the team
Identify new Markets
Indicators
- Ensure that pricing strategy and guidelines are adhered to in negotiating customer contracts
- Ensure that sales administration provides required sales reporting
- Assess marketing potential of new and existing markets
- Represent company at trade association meetings to promote products
Customer Service
Indicators
- Coordinates Sales Activities
- Staying abreast of customer requirements for existing and future products.
- Monitoring the activities of the competition.
- Monitor customer preferences to determine focus of sales efforts.
- Resolve customer complaints regarding sales and service.
Level of knowledge required
- â˜Basic or limited: knows the fundamental concepts of the specialty field
- â˜Intermediate: has broad job knowledge; knows and applies the full range of concepts, practices of the specialty field
- ☒Advanced: as a recognized expert among those in the field, applies a high degree of knowledge of the overall field; applies principles, practices, and procedures of a particular field within the discipline to complete difficult assignments.
Qualification:
Related work experience (other jobs that prepared you for this job).
- National Diploma - Sales/Marketing
- B Com Degree
Experience:
- At least ten years sales experience (other jobs that prepared you for this job)
- Preferably has a technical background.
Skills:
Aptitudes
Work Styles: The capacity for understanding and using financial, marketplace, consumer and economic information. It includes specific aptitudes such as financial management, consumer understanding, risk assessment, etc.
Initiative
Achievement Orientation
Adaptability/Flexibility Job requires a willingness to take on responsibilities and challenges.
Adjustment
Integrity: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Conscientiousness
Cooperation: Job requires being honest and ethical.
Interpersonal Orientation
Innovation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Practical Intelligence
Analytical Thinking: Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Practical Intelligence
Leadership Orientation: Job requires analysing information and using logic to address work-related issues and problems.
Social Influence
Experience & Training: Job requires a willingness to lead, take charge, and offer opinions and direction.
The incumbent will be responsible and accountable for sales & tactical plans to ensure that annual budget; forecasting and sales targets are achieved. Provide guidance and supervision to the team. Assist in developing strategies that ensures that BBF Safety Group remains competitive and profitable. Participate in product development projects and manage both direct customers and the distribution channel to achieve revenue and profitability goals, while building the BBF Safety Group Brand. Analyse sector market and trade intelligence gathered by KAM’s to determine sales potential, inventory requirements and monitor customer preferences.
Duties and responsibilities
Sales Management
· Preparing and supervising tendering processes
· Business development by identifying new and potential customers
· Creation of a sales forecast and planning
· Liaise with production and logistics regarding customer orders
· Liaise with internal sales in processing customer orders
· Develop suitable contracts and pricing for customers
· Compile and analyse sales performance reports
Gather Market Sector Intelligence
· Input into product development and innovation
· Conduct market research and customer analysis
· Liaise with key stakeholders on our products and services
· Market analysis and risk management
· Promote and communicate on the business product offering
· Approve promotional material
Provides timely, accurate and competitive pricing on Product to Prospect Customers
Participate in the Development and Implementation of the Sales Strategy and Business Plan
Indicators
· Resolve customer complaints regarding sales and service.
· Monitor customer preferences to determine focus of sales efforts.
Manage and lead Sales Representative (People Management)
Indicators
· Participate in developing pricing strategies,
· Balance organisational objectives with customer satisfaction and requirements.
· Identify, develop, and evaluate Sales strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark-up factors.
· Manage Human Resources Functions e.g. Recruiting, Training & Development, Succession Planning,
Maintain Accurate Records of Pricing, Sales and Activity Reports
· Performance Reviews for Sales Representatives
· Provide coaching, guidance and counselling to the team
Identify new Markets
Indicators
· Ensure that pricing strategy and guidelines are adhered to in negotiating customer contracts
· Ensure that sales administration provides required sales reporting
· Assess marketing potential of new and existing markets
· Represent company at trade association meetings to promote products
Customer Service
Indicators
· Coordinates Sales Activities
· Staying abreast of customer requirements for existing and future products.
· Monitoring the activities of the competition.
· Monitor customer preferences to determine focus of sales efforts.
· Resolve customer complaints regarding sales and service.
Level of knowledge required
· â˜Basic or limited: knows the fundamental concepts of the specialty field
· â˜Intermediate: has broad job knowledge; knows and applies the full range of concepts,
practices of the specialty field
· ☒Advanced: as a recognized expert among those in the field, applies a high degree of
knowledge of the overall field; applies principles, practices, and procedures of a particular
field within the discipline to complete difficult assignments.
Qualifications
Qualification:
· Related work experience (other jobs that prepared you for this job).
· National Diploma - Sales/Marketing
· B Com Degree
Experience:
· At least ten years sales experience (other jobs that prepared you for this job)
· Preferably has a technical background.
Skills:
Aptitudes
Work Styles: The capacity for understanding and using financial, marketplace, consumer and economic information. It includes specific aptitudes such as financial management, consumer understanding, risk assessment, etc.
Initiative
Achievement Orientation
Adaptability/Flexibility Job requires a willingness to take on responsibilities and challenges.
Adjustment
Integrity: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Conscientiousness
Cooperation: Job requires being honest and ethical.
Interpersonal Orientation
Innovation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Practical Intelligence
Analytical Thinking: Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Practical Intelligence
Leadership Orientation: Job requires analysing information and using logic to address work-related issues and problems.
Social Influence
Experience & Training: Job requires a willingness to lead, take charge, and offer opinions and direction.
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