SALESMAN

Recruiter:

Techbridge Recruitment

Job Ref:

PTA000012/LS

Date posted:

Monday, June 30, 2025

Location:

Centurion, South Africa

SUMMARY:
To deliver exceptional service to both existing and prospective customers by offering expert advice on automotive parts sold through various platforms (in-person, online, etc.). The External Salesman is responsible for identifying customer needs, offering solutions, generating new business, and achieving sales targets while maintaining high customer satisfaction.

POSITION INFO:
Key Responsibilities:

Sales & Customer Support (60%)

Achieve sales targets set by management.
Educate customers on product offerings and assist with quotations.
Answer calls and handle sales queries professionally.
Provide product-related solutions and capitalize on inbound opportunities.
Conduct follow-ups with customers and resolve complaints efficiently.
Maintain a customer database and ensure accurate records of interactions.
Promote the company’s values and represent the brand positively.
- Attend product training and stay updated on warranty and return policies.

Team Participation & Contribution (15%)

Actively support and collaborate with team members.
Model the company’s values and comply with safety and conduct standards.
Ensure timely task completion and uphold performance standards.

Participate in meetings, trainings, and team-building efforts.

Relationship Management (10%)

Build and maintain strong relationships with internal departments and external clients.
Work closely with stakeholders to align with business strategy and ensure customer satisfaction.
Communicate feedback to management for continuous improvement.

Self-Management (15%)

Manage your time effectively and maintain a results-driven mindset.
Demonstrate resilience, accountability, and adaptability.
Uphold company procedures, warranty terms, and environmental policies.
Promote a positive and collaborative work environment.

Qualifications & Experience:

Diploma or degree in Customer Care, Marketing, or related field (or equivalent experience)
Minimum 5 years of external parts sales experience in the automotive aftermarket
Familiarity with sales systems and catalogue tools
Valid driver’s license

Skills & Competencies:

Strong communication and interpersonal skills
Parts identification and catalogue system use
Excellent organizational and follow-up abilities
Analytical thinking and problem-solving
Sales and negotiation skills
Conflict resolution and adaptability
Proficiency in computer systems and recordkeeping
Teamwork and motivation

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